Digital Marketing Account Manager

The team at Digital Marketing Adelaide are excited to put the call out for a talented all-rounder Digital Marketer who has a passion for Digital Marketing and is keen to serve as the main point of contact for assigned client accounts, building strong relationships and ensuring client satisfaction as part of our growing Digital Marketing Account Management team.

Digital Marketing Adelaide is a one-stop-shop Digital Marketing & advertising agency specialising in brand awareness, lead generation & conversion.

Whether it is Facebook, Instagram, TikTok or LinkedIn, or the use of Google Ads, SEO, web development; Digital Marketing Adelaide has the experience and a proven track record – which is why we have many of our original clients from when we first started 7 years ago.

We have hand-picked our digital agency crew to include social media specialists, Google-certified professionals, local web developers, graphic designers, business analysts and digital strategists. And now we’re looking for a Digital Marketing Account Manager to help us continue with our fast growth.

About the Role

The Digital Marketing Account Executive role is a unique and exciting opportunity to contribute to the account management and marketing strategy for Digital Marketing Adelaide.

Our new Account Manager will need to be someone with an entrepreneurial mindset; someone who is bold, confident, and able to establish authority & credibility in meeting with clients.

To really excel in this role, our ideal Account Manager will have strong Digital Marketing strategy skills and knowledge; And can develop digital strategies to help our clients grow. We’re also looking for someone who is comfortable networking and is happy to invest time in building relationships with a view to winning new business and developing strategic alliances.

We work with a cross-section of stakeholders from business owners, marketing departments, CEOs to government officials & individual social media influencers, and ideally, we’d like someone who has the experience & knowledge to work with these multiple partners.

Our ideal candidate will have a passion for business, and Digital Marketing, and a thirst for knowledge in the ever-changing world of online marketing. Our Account Executive will be tenacious, experienced at consultative selling and have a thirst of meeting new people, great customer service, always willing to go over and above, and have an always be growing mindset. 

Finally, we’re after someone who will fit in with our fun, dynamic, flexible, and supportive work environment. We are a tight-knit team who get to work with amazing clients & brands, we have fun and enjoy what we do each day; And we would love another family member to join us on our journey!

This role is based in our offices on Melbourne St, North Adelaide and is NOT a work-from-home role.

 So if you:

• Are experienced in Digital Marketing
• Have a proven track record in account management
• Understand Digital Marketing or media
• Are happy to attend networking events
• Understand Google ads, Meta Ads, social media management, TikTok, SEO, web development etc.
• Have a proven record of building long relationships
• Have a thirst to always be learning
• Have no issues presenting to large groups
• Happy to roll your sleeves up and occasionally do some old fashion prospecting
• Have an entrepreneurial mindset
• Are a fast learner
• Can adapt to and learn new technologies
• Have an opinion
• Thrive on delivering results
• Enjoy a weekly BBQ and regular wine tours

Then we would love to chat with you.

Your role:

• Developing and implementing comprehensive Digital Marketing strategies for clients, aligning with their business goals and objectives
• Serve as the main point of contact for assigned client accounts, building strong relationships and ensuring client satisfaction
• Collaborate with other team members (designers, content writers, developers) to create and execute effective Digital Marketing campaigns across various channels (e.g., social media, email, search engine marketing).
• Provide regular performance reports to clients, highlighting key metrics, campaign achievements, and recommended optimisations
• Stay up-to-date with industry best practices, emerging trends, and Digital Marketing innovations, and apply this knowledge to drive continuous improvement
• Manage client budgets and allocate resources effectively to maximize ROI and achieve campaign objectives.
• Monitor and optimise campaign performance using data-driven insights and analytics tools, making necessary adjustments to improve results
• Handling all incoming leads in a fast, timely and efficient manner
• Meetings with potential new clients to discover their needs and present our services
• Assist with the the sales process; lead generation, meetings, proposal writing, follow up and closing
• Attend networking events including a weekly business breakfast meeting
• Reporting to the Managing Director & Studio Manager
• Work closely with the project management team to ensure continued client satisfaction.

Skills and attributes we need you to have:

• Excellent people management skills, strong team-building and an encouraging leadership style
• Strong understanding of Digital Marketing principles and strategies, including SEO, SEM, social media marketing, email marketing, content marketing, and analytics
• Proficiency in using various Digital Marketing tools and platforms such as Google Analytics, Google Ads, Facebook Ads Manager, email marketing software, and social media management tools 
• Be a great relationship builder and have experience in developing long-term relationships
• Analytical mindset and the ability to interpret data, metrics, and performance indicators to make data-driven decisions and optimise marketing campaigns
• Project management skills to handle multiple client accounts simultaneously, prioritise tasks, and meet deadlines
• Strong attention to detail to ensure accuracy and quality in campaign implementation, tracking, and reporting
• Holds a Tertiary degree in Business and/or Brand/Marketing Communications and has worked in a similar role (ideally with a Digital Marketing agency or in-house Digital Marketing)
• Knowledge of industry trends, best practices, and emerging technologies in the Digital Marketing field
• Adaptability and willingness to learn and stay updated on the latest Digital Marketing trends and platforms
• Self-motivated and can work autonomously
• Brings a ‘can do’ attitude to the table, along with amazing communication and time management/juggling skills.

Other Considerations:

• Experience working for another digital agency
• Experience in selling TV, radio and other mass marketing channels

We Can Offer:

• A fun, energetic, relaxed and collaborative workspace based in vibrant Melbourne St, North Adelaide
• A positive culture, we want you to succeed! We want you to be happy!
• An environment where we will value your ideas
• Mentoring, coaching and external training to help you be the best you can be
• We promote a brilliant work-life balance and strive for a better workplace every day

How To Apply?

To be considered for this role, the prerequisites are:

• A Personalised Cover Letter (Applications with no cover letter will not be considered)
• CV
• Extra credit for providing a 2-3 minute video introducing yourself
• Extra credit for providing a portfolio of Canva designs and examples of Digital Marketing activities.

Closing Date:

• Applications are due by 5pm Friday 23rd February.

Only short-listed candidates will be contacted.

Due to the influx of applicants, please do not call but feel free to email any queries you may have.

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