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SalaryDigital Product Manager - Mobile App
Job no: 499945
Work type: Permanent - Full Time
Location: Melbourne
Categories: Information Technology, Retail Markets
- An exciting opportunity to help build our new Alinta mobile customer channel
- Supportive and inclusive workplace fostering strong collaboration
- Work from home options | Energy Discounts |Career Growth Opportunities
You'll find it at Alinta Energy.
Australia's energy system is undergoing the biggest transformation in its history and we're right there with it.
Help us make energy better
We're making energy better for our more than 1.1 million customers - and we're making work life better for our 1,000+ people too.
Enjoy better benefits including great discounts on electricity and gas usage where Alinta Energy products are available, flexible work arrangements and 14 weeks paid parental leave.
About the role:
Lead the strategic development of a new mobile customer channel. As the Digital Product Manager, you will be at the forefront of shaping the future of our digital ecosystem with a primary focus leading the development of a mobile capability that not only meets the needs of our existing customers and delivering new experience initiatives to attract and retain target customers. Working in close collaboration with cross-functional teams, you will drive the product vision, test and validate experiences, prioritise initiatives, and ensure the successful delivery of a Mobile App that enhances digital channel capabilities.
In this role, you'll be:
- Leading the end-to-end product development lifecycle, from concept to delivery in collaboration with cross-functional delivery teams
- Refining requirements, ensuring a customer-centric approach and a focusing on speed-to-market
- Collaborating with Experience Designers to conduct user research and develop a deep understanding of customer needs, pain points, and behaviours when managing their energy, and proactively monitoring and analysing customer feedback for continuous channel refinement and optimisation
- Fostering and maintaining strong relationships with key stakeholders, gathering feedback, and incorporating insights into the product development process through regular workshops, showcases and initiative walkthroughs
- Communicating the product vision, strategy, and roadmap clearly and effectively to internal stakeholders to create alignment on the mobile channel objectives
- Significant proven experience in mobile and/or digital service products as a Product Manager or Product Owner in an agile digital environment, especially as part of a Mobile App launch
- Proven experience in leading a cross-functional team to successfully drive strategic and tactical digital-first customer experiences.
- Strong influencing, storytelling, verbal, and written communication skills with the ability to align technical and non-technical stakeholders to deliver against target outcomes.
- Tertiary qualifications in Marketing, Business, Commerce or Technology, or equivalent discipline
- Experience in the Energy Industry or similar service-related industries is preferred
One of the best things about Alinta Energy is we discover better together. If you like the sound of that, and you're a match for the role, we'd love to talk to you.
Alinta Energy. That's better.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.
We look forward to hearing from you.
Click 'Apply' to submit your application.
Closing date: Sunday 11th Feb
LinkedIn#LI-CH1
Advertised: 30 Jan 2024 AUS Eastern Daylight Time
Applications close: 11 Feb 2024 AUS Eastern Daylight Time
