Digital Workplace Officer

Please be advised that scheduled maintenance is to be undertaken on Saturday 23rd March 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Digital Workplace OfficerJob SummaryDivision Name:
Information Management and Operational SystemsPosition No:
36425Closing Date:
2024-04-01 5:00 PMLocation:
East PerthJob Type:
Fixed Term - Full TimeSalary:
Level 3, SOA, $82,007 - $93,510 pa plus 11% superannuationAbout the JobThe Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.The RoleThe Digital Workplace Officer is responsible for supporting PTA divisions in their creation and maintenance of content as it is required for PTA’s SharePoint Online intranet. This role proactively works with divisional representatives in maintaining and updating corporate content, identifying requirements and building solutions to meet business needs. The role is also expected to provide effective end user support and system administration to other Corporate Information Systems as required.This is a fixed term appointment up to 31 January 2025 with possible extension and/or permanency.About YouTo be successful in this role, you will possess:

• Demonstrated experience in system administration and support of an intranet (preferably SharePoint Online).
• Demonstrated ability to formulate and present effective training programs.
• A relevant qualification, certification or equivalent practical experience in information management, information technology or digital communications.
• Well-developed written, verbal and interpersonal communication skills, including the ability to provide appropriate advice, training and high-quality customer service.
• A demonstrated ability to respond and behave calmly in stressful and frustrating situations, providing high quality customer service.
• An ability to work effectively and productively in a team environment and provide assistance and support for Business Systems Analysts.
• Experience working with diverse stakeholder groups with the ability to analyse different inputs and validate complex issues.
• Experience with diagnosing technical issues, and providing innovative, flexible, responsive and efficient user support.
• Demonstrated problem solving skills and the ability to consider different parts of an issue and work through them in a systematic way while considering the pros and cons, implications and consequences.
• Sound planning and organising skills including strong attention to detail, the ability to prioritise tasks and to cope with competing demands and priorities with minimal supervision.
• Demonstrated ability to work independently and cooperatively, displaying a positive, can-do attitude and a willingness to learn.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur for up to 12 months.Further InformationPlease refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.Please contact Benjamin Imamovic, Information Services Manager on (08) 9326 2976 for specific information about the role.Please Note:To be eligible for appointment to a position, suitable applicants will be required to undertake a full and comprehensive medical assessment. You will also be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance (NPC) should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity Reviews, NPCs and Drivers Licence checks (where applicable) may not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening.For more information about the PTA, please visit .How to ApplyApplicants are requested to provide the following: * A current CV with two work related referees;

• A covering letter outlining your relevant skills, abilities and suitability for the position as per the JDF in no more than 3 pages.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.Attachments-
-About the PTAThe Public Transport Authority of Western Australia (PTA) is responsible for the operation of all bus, train and ferry public transport services in the greater metropolitan area under the Transperth brand. It also operates public transport services in regional centres, operates road coach and rail passenger services to regional area under the Transwa brand, and administers School Bus Services (SBS).