AddressThe Queensland Police Service (QPS) is committed to building inclusive cultures that respect and promote human rights, diversity, and inclusion.
QPS provides equal opportunities for everyone in our organisation, irrespective of gender, culture, generation, sexual orientation, or disability. QPS promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence. They embrace the benefits of supporting and retaining a mobile, flexible, and agile workforce.
About the Role
The Director of Digital Strategy will report to the Chief Digital Officer working in the Digital Strategy Division, who has a transformative remit. The division partners with the frontline to enable and facilitate digital solutions that enhance the service’s frontline service delivery and maximise opportunities for efficiencies. This role will focus on co-creating a contemporary service experience strategy with a cohesive approach to enterprise architecture.
Key responsibilities include, but are not limited to:
- Lead, manage, develop and deliver the design, implementation and evaluation of QPS Strategic Digital Blueprint, including engagement and negotiation with relevant contributors.
- Design and drive forward an overarching coherent experience strategy to streamlining services, taking both a system-led, outside-in approach to re-engineer processes and enabling digital innovations across the service.
- Lead the development of a future enterprise architecture roadmap and underpinning governance framework including an enterprise design authority for future QPS digital and strategies.
- Provide high quality advice to support strategic decision making and prioritisation of digital investment options.
- Establish and maintain positive working relationships, and communicate with influence, with a wide network of colleagues within the department, external stakeholders, including agency partners, inter-departmental committees, and cross jurisdictional partners to maximise outcomes and ensure a collegiate approach to the Digital Strategy.
- Provide strategic, evidence-based and trusted advice on key issues relating to digital and technology opportunities to improve the unit’s contribution to strategic QPS outcomes.
- Lead a small team of skilled technology and customer experience professionals.
About you
- Proven track record of success in leading change in a large, complex environment, with extensive experience implementing digital and data strategies.
- You will have a passion for design with the customer in mind; this role will support the contemporary service experience of front-line employees.
- Experience in different delivery functions, e.g., portfolio, programme, project management, and agile methodologies.
- Exceptional communicator adept at fostering strong relationships with various partners and stakeholders. Experience with service design and customer experience practices.
For more information and how to apply, please visit www.luminarypartners.com.au/police
Applications close at Midnight, Tuesday 4th of June.
Confidential enquiries can be made to Kendall Soich, Luminary, on 0419 883 *** or via *************@luminarypartners.com.au.
General inquiries to ********@luminarypartners.com.au
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