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SalaryHow will I help?
In this role you will work across Systematic Digital Services and the WIB Digital to advance a data-driven, quantitative and systematic approach to decision-making, decision-support and process flow automation.
In this role you will be expected to:
- Support WIB Digital's strategy in the automation and digitisation of delivering WIB Products via Digital Channels, with a focus on Systematic Pricing and Decision Support models.
- Drive delivery of a systematic WIB product to Business Bank customers to be distributed via strategic digital channels
- Drive application of GenAI to process automation, data insights and virtual assistant use cases
- Focus on digitised onboarding and client servicing, including AI assisted credit decisioning
- Focus on customer data analytics, opportunity management and next best conversation prompts, with most immediate focus on accelerating distribution of WIB product (particularly FM product) into the Business Banking customer base
- Support engagement of stakeholders across WIB to identify opportunities to implement automated systematic pricing and decision support models to grow WIB product origination to relationship managed customers
Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you'll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
To be successful in this role you will have a substantial experience in Institutional Banking and have hands-on experience in automation, digitisation and data-driven finance solutions.
You will have proven ability to innovate, including ability to apply leading-edge technology solutions.
Additionally, you will have strong data analysis and problem solving skills, strong risk acuity and have the ability to work in a professional manner across a wide stakeholder group to influence strategy and development.
What's it like to work there?
For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
We make change happen in the community. It's our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
How do I Apply?
Start here. Just click on the APPLY button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email
