Documentation Officer

• A 12-month fixed full-time Documentation Officer role with 14% superannuation.
• Brisbane or Melbourne location with flexible working conditions.
• A collaborative and supportive environment that values professionalism, objectivity, and integrity.

The Organisation:

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset, and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team:

As the Documentation Officer you will provide services related to documentation production, configuration management, monitor documentation compliance requirements to organisation standards and procedures, delivery, and client support.

We are a diverse team with a drive to value add to the organisation using innovative and collaborative processes whilst ensuring an inclusive, supportive, and equitable workplace. We pride ourselves on achieving our objectives whilst still enjoying a friendly, enjoyable, and safe workplace in essentially a service role for clients within Airservices Australia.

Please see the link below to view the full Position Description: 

 Docs_Officer_ASA4_FT.pdf

The Person:

The successful applicant will be a motivated self-starter who is comfortable working in a small team while delivering key objectives in a changing environment. You will be comfortable developing, implementing and embedding process improvements in services and work practices and addressing complex documentation and technical issues as required.

Your sound knowledge of documentation management and distribution control requirements combined with well-developed liaison, negotiation and interpersonal skills will set the platform for you to excel in this role.

The successful candidate will have:

• Demonstrated high level of skills in the use of software tools and applications used in a documentation management/production environment.
• Keyboard skills of at least 60 wpm with 95% accuracy.
• Demonstrated initiative to contribute to the implementation of improvements where appropriate.
• Recent experience in the management, production, and control of documentation in accordance with quality management principles.
• High standard of verbal and written communication skills.
• High attention to detail.
• Demonstrated time management skills and an ability to work accurately under pressure and with limited supervision.
• Demonstrated ability to correctly interpret and apply standard policies, procedures, and regulations.
• Demonstrated initiative to contribute to the review, development, and implementation of improvements where appropriate.
• Interpersonal and liaison skills together with ability to work cooperatively within, and positively contribute to, a small team environment with changing priorities.
• Sound negotiation, research, and problem-solving skills.
• Certificate or Diploma in a relevant discipline or equivalent experience in a documentation production/management environment (essential).
• Tertiary Qualifications in relevant discipline (desirable).

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

Security Clearance:

To be eligible to apply, you must be an Australian permanent resident. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Greg Kroll, Talent Acquisition Advisor at **********@airservicesaustralia.com

How to Apply: 

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.

Applications close Friday 5th April 2024 at 6.00 pm AEST.