Technical Services Officer - Admin & Documentation

Technical Services Officer – Admin & Documentation

TSI Pharmaceuticals Pty Ltd

Location:              Eagle Farm, Brisbane, QLD

Full time role

About TSI and the Role:

TSI Pharmaceuticals is a leading supplier of solid dose complementary medicines to many of Australia’s most popular vitamin, mineral and herbal supplement brands. At our TGA licensed manufacturing site at Eagle Farm, we package and label products, and coordinate the launch of new products to our customers.

We have a new opportunity for a recent graduate with some experience in preparation and management of technical documents and administration to join our new product development team. Your contribution to the administration and product documentation tasks will help to achieve timely product launches to new and established customers in Australia and overseas markets. You will also be contributing to the development and continuous improvement of document control processes and systems.

This role will report to and support our NPI (New Product Introduction) Coordinator.  

As the Technical Services Officer – Admin & Documentation, you will:

• Support the new product launch process with timely drafting, checking and approval of product and material specifications, supporting documentation and artwork in line with customer, GMP and product requirements.
• Use our Project Management database and associated tracking systems to plan, track and document the processes to support the launch of products to the agreed dates.
• Work closely with the local and international TSI teams to ensure the documentation, samples and data for product launches are supplied, reviewed, and completed to the agreed schedule.
• Work closely with customers, sponsors, and Sales Account Managers to ensure the details required for the product documentation and labelling are complete and supplied for product launch.
• Assist in sample management, receipt, storage and sending, for all NPI projects.
• Assist in the preparation, application, and maintenance of Import Permits.
• Assist in the generation and maintenance of ERP item codes.
• Assist in other tasks related to new product introduction and contribute to system improvements wherever possible.

What will you bring to TSI?

• A Diploma or Degree in Science or Food Science or related scientific discipline is preferred.
• 1-3 years’ experience in a GMP operational environment including preferred experience of Quality systems in a highly regulated industry – TGA regulated pharmaceutical or FSANZ regulated food manufacturing.
• Problem solving abilities, to gather facts, facilitate stakeholder review and present pragmatic solutions in a timely manner.
• Change and risk management skills associated with Therapeutic Goods and Food products and their associated regulatory requirements.
• High attention to detail and effective communication skills, both written and verbal.
• Familiarity with Microsoft Office Suite, database use and ERP systems use.
• A positive and approachable attitude, with a customer focus.
• The ability to show an effective and professional mindset in a fast paced and dynamic environment.

Why you should choose us:

• A diverse and collaborative team environment in a growing company where you will be working with an international team.
• An opportunity to be part of launching exciting and innovative products for some of Australia’s leading complementary medicine brands.
• To work in a company where “healthy begins here”.
• Development and training opportunities – increase your knowledge of TGA regulations, product formulations and requirements, quality systems and GMP related to complementary medicines and grow with our business.