Doorways Receptionist/Administrative

Are you passionate about supporting your community?About Doorways ProgramThe Salvation Army Doorways program provides person-centred care to community members who are in financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being. About the roleAs a Doorways receptionist, you will deliver high quality customer-focused reception and administrative activities for TSA. As the first point of contact, it is essential to act professionally and create a welcoming, warm and positive first impression for all guests and visitors. Responsibilities includeUndertake reception duties to support day-to-day requirements of the area including answering phones, basic data entry and referring queries to appropriate contactsEmergency relief Eftpos card collectionProvide exceptional customer serviceProvide assistance to the site manager and site coordinatorProvide maintenance and security of record keeping systems and softwareAssist in administrative functions for meetings and eventsProvide information to clients and visitors ensuring that all enquiries are dealt with in a confidential and sensitive mannerThis is a fixed-term part-time position, contracted until June 2024, 20 hours per week, based in Glenorchy, TAS. What you will haveA minimum of a certificate IV in Community Services would be desirable, or a willingness to completeUnderstanding of those who are most marginalised and vulnerable in our community, and how to communicate with this group, as well as a broad range of people who present either by telephone or face-to-faceExcellent computer skills, experience in using Microsoft Office, Online Information Systems, and general office equipmentAbility to work under pressure and to manage those who may present with challenging and/or difficult behavioursDemonstrated experience working in an administrative and/or reception role within a similar environmentDemonstrated experience with the use of IT applications, particularly Microsoft Word and ExcelEmployee Working with Vulnerable People CheckBenefits you will enjoy at The Salvation ArmyWe offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefitsEmployee Assistance Program - Independent confidential counselling serviceDiscounted health and fitness programs through Fitness PassportUp to 8 weeks leave per year through our purchase leave schemeGenerous Parental Leave offering of 12 weeksUp to 5 days paid leave per year to support a TSA program or activityAn inclusive culture of dedicated, passionate, and professional team membersPositively supporting and impacting the lives of others through your career contributionTSA Social Mission embraces diversity and encourages applications fromAboriginal and Torres Strait Islander peoplePeople who identify as Lesbian, Gay, Bisexual, Transgender or IntersexPeople with a culturally or linguistically diverse backgroundAbout UsThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.How to ApplyIf you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration.