Job Summary:About Us:Located in the heart of Fortitude Valley, The Triffid is housed in a converted WW2 hangar, blending history with a lush garden setting to create a vibrant hub for music lovers. We are artist-focused, environmentally conscious, and community-driven, united by our passion for music!
The Role:As a
Duty Manager, you will oversee all aspects of event operations, ensuring seamless execution while upholding our standards of excellence and safety. You'll play a key role in team leadership, training, compliance, and enhancing the overall patron experience.
Key Responsibilities:- Collaborate with bookings and production teams to meet artist requirements and ensure exceptional service delivery.
- Motivate and support casual staff and supervisors
- Facilitate ongoing training and development.
- Maintain high standards of venue presentation and operational efficiency.
- Contribute ideas for business improvement to management and actively engage in local committees.
- Manage social media engagement and assist with customer inquiries during shifts
Functions Coordination:
- Plan and manage events from start to finish, coordinating venue areas and budgeting.
- Liaise with catering staff to ensure top-notch food and beverage service.
- Create event schedules and communicate effectively with all involved staff.
- Ensure venue readiness and handle any event-day issues efficiently.
Key Attributes:- Minimum 2 years' experience in a similar high-volume operations role.
- Team-oriented mindset with a focus on diversity and inclusivity.
- Passion for the live entertainment industry
- Proactive problem-solver with a keen eye for detail.
- Customer-focused with excellent communication and organisational skills.
- Ability to work independently and under pressure.
If you're ready to take on a role in Brisbane's vibrant music scene and contribute to an exceptional live music experience, apply now and join the team at The Triffid!Note: This position requires flexibility in working hours, including nights, weekends, and public holidays.#LNAPAC #LI-KH3