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Form of workSOUTHERN OCEAN LODGE - KANGAROO ISLAND - DUTY MANAGER OPPORTUNITY
The Lodge:
Globally celebrated and the winner of multiple, prestigious awards since first opening in 2008, Southern Ocean Lodge on Kangaroo Island has now reopened its doors.
Perched atop the clifftops overlooking the Southern Ocean, the lodge combines contemporary design, world-class dining, and an immersive connection with nature. Join us in celebrating the resilient spirit of Kangaroo Island, its diverse wildlife and its vibrant community.
Southern Ocean Lodge is part of Baillie Lodges - an Australia-based collection of 10 award-winning luxury lodges with properties in four countries and across three continents.
We now have an exciting opportunity for a Duty Manager to join our Southern Ocean Lodge team.
The Role:
In this varied role, you'll be at the heart of ensuring our guests experience seamless luxury during their stay. Your day will be spent welcoming guests on arrival, supporting department leaders across Guest Services, Food & Beverage, and Housekeeping, and driving a positive team culture to enhance the guest experience and deliver business goals. You’ll be a natural communicator and problem solver, leading by example and rolling up your sleeves to get your hands dirty.
This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Significant experience in Rooms and Food & Beverage, ideally in the luxury segment
- Leadership experience in a remote working environment
- A great sense of humour and the ability to instil this approach in the team
- The willingness to support the broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Proficiency in Microsoft Office and hotel front office systems (RMS preferred)
- Full South Australian Drivers license and the ability to obtain a small passenger vehicle license
- Provide First Aid qualification and Responsible Service of Alcohol certificate
The Benefits…
- Onsite individual accommodation unit with ensuite, and all meals included
- Enjoy the staff facilities – tend to the garden or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Baillie Lodges is an Australia-based collection of award-winning luxury lodges, each a leader in personal and sustainable travel. Our unique destinations include Capella Lodge on Lord Howe Island, Longitude 131° at Australia's spiritual heart, Uluru-Kata Tjuta, Silky Oaks Lodge in the Daintree Rainforest, The Louise in the Barossa Valley wine region, New Zealand's iconic Huka Lodge and Clayoquot Wilderness Lodge on Vancouver Island, Canada. The trio of Tierra Hotels in Chile including Atacama, Patagonia and Chiloe joined the collection in 2022.
