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Form of workWhy We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
You will help lead Australia’s first Kimpton Hotel in creating an exciting, innovative, and memorable hotel experience for all guests by working with a well-rounded and highly motivated Front Office and Guest Services team. Working with the Front Office Manager to oversee the team in the implementation of bespoke guest service with a genuine approach to heartfelt guest connection. You'll act as an ambassador of the hotel, be a curator of ridiculously personal experiences, and develop genuine relationships with guests that will have them eager to return!
What You Bring
- Bachelor's degree in business administration or a related field
- Minimum of 3 years of experience in a management role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent problem-solving and decision-making skills
- Knowledge of industry regulations and best practices
- Proficient in Microsoft Office and other relevant software applications
- Required to hold current First Aid Certificate and provide a copy to the hotel. This certificate must include the following accreditations HLTAID003 - Provide First Aid, HLTAID002 - Basic Emergency Life Support and HLTAID001 - Provide Cardiopulmonary Resuscitation
- Hold a valid Responsible Service of Alcohol card (NSW)
- Meet the appropriate legal requirements to work in Australia.
