Company DescriptionWhere Beachfront Luxury Meets World-Class ServiceWe are seeking a dynamic
Duty Manager to join Pullman Palm Cove Sea Temple Resort & Spa, an upscale 5-star resort located on the stunning southern end of Palm Cove beach. Our resort offers unparalleled experiences, from relaxing at our award-winning Vie Day Spa to enjoying cocktails by one of our three Melaleuca Tree-ringed pools at the Lagoon Bar.
Job Description- Supervise daily hotel operations to ensure exceptional guest satisfaction and smooth functioning of all departments
- Lead and motivate a team of staff members, providing guidance and support to maintain high service standards
- Oversee guest check-in/check-out processes, resolving any guest concerns or issues promptly and effectively
- Collaborate with department heads to optimize hotel efficiency, from housekeeping to food and beverage services
- Ensure compliance with hotel policies, procedures, and safety regulations to create a secure and welcoming environment for guests and staff alike
Qualifications- Previous experience in a supervisory or managerial role within the hospitality industry
- Exceptional communication and leadership skills
- Strong problem-solving abilities with a customer-focused approach
- Knowledge of hotel operations and guest service best practices
Additional InformationStep onto the global stage with Accor, where our family of 5,000+ properties worldwide opens doors to a world of diverse career paths and international experiences. Immerse yourself in innovative projects and comprehensive training programs that ignite growth.Our "Heartist" culture inspires personal passion, creativity, and a vibrant workplace atmosphere. At Accor, we're not just about hospitality—we're committed to sustainability and social responsibility, enriching your journey with purpose.Experience recognition, empowerment, and endless opportunities for career advancement. Your fulfilling career in hospitality starts here with Accor.
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