Duty Manager

ABOUT THE BRONCOS CLUB

Based in Red Hill, The Broncos Club has officially completed its stunning renovations. The newly updated facilities include 250 gaming machines & reception area, fitted with a timeless & distinguished wall-of-fame. A sleek, modern lounge equipped with years of historical memorabilia. A newly relocated premium gaming lounge. A re-imagined alfresco café, named the Courtyard, and to end, The Grill, the venues new restaurant fitted with an exclusive state-of-the-art Mibrasa Woodfire Oven, the club now serves as the perfect venue to bring the Broncos community closer together.

ABOUT THE ROLE

We seek individuals to join our evolving business; leaders that can bring a positive attitude, willingness to learn, and an interest in staff development.

• Work alongside other exceptional Leaders to develop your career in hospitality. 
• Motivate and inspire the team to exceed guests expectations at every opportunity buy leading from the front.
• Follow The Broncos Club procedures in detail. 
• Ensure all staff within the venue execute outstanding service of the highest standards.
• Maintain the venues cleanliness and maintenance to the highest of standards.
• Hands on approach in leading the Team.

ABOUT YOU 

• 2+ years experience as a Duty Manager in a Club or large venue with Gaming and TAB
• A truly inspirational leader, a hospitality professional through and through
• Meticulous attention to detail
• Have exceptional customer service skills
• Be self-motivated
• Tempered confidence 
• Take pride in your presentation 
• Can demonstrate critical and creative thinking
• Passion to deliver exceptional customer experience
• Be able to execute events to high standards seamlessly.

BENEFITS

• Full time hours over a four day working week (rotating roster)
• Work life balance encouraged, work for a company that cares about wellness 
• Contribute to a supportive, healthy and staff focused culture.
• Work with like-minded, passionate and professional individuals
• Broncos home game tickets
• Gifts that grow year on year to thank you for your tenure 
• Restaurant meal each shift

If you're looking to work within and lead a fun and passionate team, work with a club that takes a guest first approach to hospitality. This role may be for you.

This position comes on a full-time basis, but we are open to hear how this role can work for you if full-time does not suit your current situation. Please submit a cover letter to introduce yourself and your resume to Kylie - **@broncosclub.com.au

Please note, while we appreciate your efforts, only applicants successful in progressing to interviews will be contacted.