Ecommerce Coordinator - Remote

Professional offices in Norwest Business Park, close to Metro station and easy parking.

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

About the role

The role of the eCommerce Coordinator is to support the ECCO O&O and 3PM divisions of the digital channel to ensure successful digital marketing execution to ensure growth in conversion and revenue.

Tasks & Responsibilities

Affiliate Marketing:

• Work with affiliate partners, ecommerce team to manage existing and build new affiliate relationships.
• End to end management of placements, setting up of CPA’s, flat fees and all billing requirements.
• Monitor performance and use analytic tools to report on outcomes on a weekly, monthly and quarterly basis.

Marketplace:

• Build effective relationships with third party platforms.
• Work with the ecommerce team to optimise gross margin across all third-party platforms.
• Look for new marketplace opportunities and areas for growth and expansion.
• Day to day operations which includes adding new materials, updates to material features and benefits and pricing checks.
• Set up promotions on marketplace platforms and ensuring timing is as internally discussed.
• Manage the marketplace customer service on all platforms.
• Process returns on a regular basis.

General Ecommerce:

• Support the recently acquired NZ business with general e-commerce tasks as required.
• Support the AU eCommerce team with daily tasks as needed.

Social Media:

• Create paid social media ads and monitor performance.
• Deliver regular reporting on social media performance and provide insights on ways to improve performance.
• Assist with the monitoring and moderation of the social media platforms and own community engagement.

Skills & Experience

To be successful in this role you will need the following:

• 2+ years’ experience working on an ecommerce website.
• Tertiary qualifications in Marketing/Communications or equivalent highly desirable.
• Experience working with third party platforms and partnerships.
• Basic proficiency in essential digital marketing tools and platforms such as Google Analytics, G Suite, Facebook Ads Manager, and Google Ads.
• Experience with working on Meta and customer engagement.
• Excellent written & verbal communication skills required.
• A positive and engaging communication style.
• Ability to build strong relations.
• Demonstrated ability to multi-task.
• Ability to work independently and in a team environment.
• Highly organized with strong attention to detail.

Perks & Benefits

• Pride in working for a globally successful, diverse & environmentally conscious employer.
• Flexibility and work/life balance with Hybrid and WFH options.
• Be part of a dynamic and motivated team.
• Convenient location, close the Metro station and free parking.

If this sounds like you...

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