Address
Form of workAbout the role
We have an exciting opportunity for an ecommerce associate to join our growing team. This is a great opportunity to join a fast-passed distributor. If you are results-driven, hard working and have a passion for cycling this is the perfect role.
About Us
Bikesportz Imports Pty Ltd is a leading distributor of bicycle parts, accessories and nutrition. Due to rapid business growth, we currently have a full-time Ecommerce Associate position available.
Key responsibilities:
- Monitoring all online orders including fraud checks and dispatch
- Customer service through multiple channels via email and chat
- Inventory management and stock control
- Working with internal and external stakeholders to ensure data is accurate across market places
- Managing B2B and B2C customer enquiries relating to warranties, returns, repairs and technical support across all brands
- Managing returns and warranty procedures for all brands, including but not limited to administration of the BikeSportz Ticket System, monitoring the Warranty email inbox and the BikeSportz ‘Returns’ phone line
- Acting as a brand ambassador across the business and working with our internal team to enhance our brands
- Producing reports and participating in weekly team meetings
- Contributing to new processes and continuous improvement
Why join us?
- Working with one of Australia's longest running Cycling Distributors
- The opportunity to grow and develop your skills within a thriving company
- Generous discounts across all brands!
- Break room stocked with coffee machine, fruit and drinks
- Monthly team lunch
- The opportunity to work an nine day fortnight once probation has been passed
If you are interested in working in a great industry, with a great team, reach out to us and please include a cover letter outlining your interest in working for BikeSportz along with your resume.
