About the business
S&F Enterprise is a well-known student recruitment provider in Aged Care, Hospitality, Childcare and Education Support. Our success and high-quality service has led our business to grow and become one of the leading student recruitment providers and training company’s in Brisbane. We are now seeking Enrolment Officers to join our growing success and team.
Your new role
The aim of your role will be to deliver a high level of Sales/Customer Service to potential students, build rapport with internal and external stakeholders, ensure processing-related activities are carried out in an accurate and timely manner & to contribute to a positive team culture and enjoyable working environment.
On a day to day basis you will:
- Contact Potential Students/clients
- Generating leads
- Building rapport with customers
- Following up with current students
- Upselling and cross selling
- Increase enrolment
- Continually increase product knowledge and understanding of the wider course range
- Develop strong relationships with customers and clients
- Ensure any customer complaints and disputes are managed promptly and professionally.
- Maintain a smooth, accurate and timely flow of sales/enrolments and related documentation
What you'll need to succeed
- High interpersonal and communication skills
- Your passion for customer service/sales and student support
- You are a self-starter who is results orientated and driven to exceed targets
- Phone based experience
- Proven sales experience
- Computer literacy - high proficiency in the use of Microsoft Excel, and other Microsoft Office applications (Word, Outlook) and PDF
Benefits and perks
- Family feel and environment fun atmosphere ongoing support and training
If you are a go-getter & have the zeal to make it big in the education industry being a part of a dynamic organisation that is passionate about delivering high quality services to our customers and clients, APPLY NOW so you don't miss out on this popular opportunity! .
If this sounds like you, apply now!