Education Support Officer Of Business Administration

TAFE NSW - Life Changing Careers

Education Support Officer of Business Administration

Strathfield – TAFE Digital

Full-time Temporary

$76,365 salary plus employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.  

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

About the role

TAFE Digital is looking for creative and motivated individuals with current industry knowledge and experience in Business Administration as an Education Support Officer on a temporary full-time for up to 12 months.  Working in a teaching section on the Strathfield campus, this role is responsible for a range of activities which directly and indirectly supports learning and enhances the education process.

Note: This role does not teach, prepare lessons, or undertake assessments.

About you

You will love this role if you thrive on solving problems and helping others. You will be a part of a dynamic team, supporting students to successfully carry out tasks and understand their learning materials and concepts whilst creating an innovative and exciting educational environment. 

You will be technologically savvy with some prior demonstrated experience with Microsoft Word and Excel and online meeting platforms like MS Teams or Zoom to be able to support students both face to face as well as via connecting platforms. 

The successful candidate must have:

• Vocational qualifications in Business Administration
• Demonstrated industry experience within an administration role
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students 
•  Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
• Skills in the use of relevant information and communication technologies  

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEDT Sunday 28th January 2024

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications (Save as one PDF file)
• Response to two targeted questions when prompted in the application form (max 300 words per response)

Targeted Question 1 - One of the responsibilities of the ESO is to support a teaching section to meet ASQA requirements. What is your experience in supporting a compliance process (may be outside of educational setting)?

Targeted Question 2 - Please briefly outline your level of expertise in the use of relevant information and communication technologies, ideally within an educational context, e.g. Microsoft 365 applications such as MS Teams, PowerPoint and Excel.

General recruitment and adjustment enquiries: contact Alllison Alderton, Talent Acquisition Advisor, ***************@tafensw.edu.au, and 02 7921 2***.

Role-specific enquiries: contact Maddalyn Cox, Head Teacher Administration Services TAFE Digital, *************@tafensw.edu.au, 02 7920 6***.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

For temporary positions, you will require a visa that gives you permission to work in Australia.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.