El1 Assistant Director - Program

About the Organization:
This leading Federal government agency provide guidance and policy advise to all individuals, community, and families in Australia through the delivery of high quality accessible social, health and child support services and other payments.
About the role:
EL1 Assistant Director Program will plan and undertake administration of a specific program. You will oversee the purpose and status of the program and ensure all goals and timeframes are met. The EL1 Assistant Directors Program support the agency by ensuring the high quality and consistent delivery of its programs. Working under the broad direction of a director, you are expected to optimise the effectiveness of programs in your area of responsibility. In performing a leadership role, you will undertake strategic planning and drive innovation and changes in workplace practices.
The Assistant Directors Program may manage program staff and play a key role in developing and maintaining relationships with internal and external stakeholders.
Responsibilities may include but are not limited to:

• oversee the implementation of programs administered by the agency and report on program performance to ensure ongoing program effectiveness
• Manage the implementation of operational, policy, procedural and customer service initiatives as they relate to service delivery programs and related change initiatives
• Provision of Secretariat services to multiple senior Executive interdepartmental committees, including but not limited to planning, scheduling, briefing pack preparation, coordination on action items etc.
• Mapping business processes, stakeholder engagement, workshopping process outcomes and coordinating stakeholder input, rollout of protocols across the Division.
• Negotiate, engage and manage relationships with internal and external stakeholders to deliver program services, build service delivery capability and promote the agency's services
• Oversight or risk management across the Division, engaging with Branch representatives as required, mapping risk management activity, scheduling milestones and planning

Knowledge

• Extensive knowledge and understanding of:
• the programs and services administered by the agency
• project and program management frameworks and policies
• diversity and cultural sensitivities
• relevant service models, including the agency's Service Delivery Operating Model
• legislation, policies, procedures and information management requirements relevant to the work area
• the role of the agency and its strategic direction
• people policies and procedures including leave and performance management guidelines
• the agency's privacy, ethics, workplace health and safety and security protocols
• relevant business systems and tools.

MANDATORY

• Extensive experience working in a similar role under Australian rules and regulations.
• Background in program and/or project management, preferably with history in government program delivery.
• Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office.
• Demonstrated commitment to ongoing professional development.
• Current Police Check, o ability to obtain one.

What you will bring to the role:

• Strong communication and interpersonal skills.
• Experience in building relationships both with internal and external stakeholders.
• Ability to work within and across teams, the ability to adapt quickly to a changing environment
• Ability to manage confidential and sensitive information.
• Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

How to apply:
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.
Mandatory: Australian Citizenship required to work within Federal Government.
Please click 'APPLY” to upload your details and resume to be considered for this role. You can also send in your resumes directly to Claudia Leiva at claudia.leiva@chandlermacleod.com to be considered for this opportunity.
Applications close 15.00 PM AEST, 16th January 2024