AddressAbout the role
The Endpoint Support Analyst is responsible for providing technical support and troubleshooting services to end-users within the organisation. This role involves resolving hardware and software issues, deploying, and maintaining endpoint devices, and ensuring a seamless and secure computing environment.
About You
- Minimum 2 years’ Experience in a System Administrator Role
- Experience providing desktop support for a Windows 10/11 Enterprise environment.
- Experience in installation and configuration of new hardware, software, and network systems.
- Experience supporting & administering mobile devices.
- Experience supporting & administering Microsoft 365 E3/5 (AAD, Intune, Exchange Online, SharePoint).
- Demonstrated experience in the administration of Windows Sever 2016-2022, Active Directory, GPO, Exchange Hybrid, Citrix & Hyper-V
Independence Australia is a social enterprise providing choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community for almost 60 years. Our services are vital and holistic, including NDIS support, Supported Independent Living & Complex Care, Psychology & Counselling, Domestic Assistance, Community Access and more. Independence Australia is the only NDIS provider in Victoria to offer both core supports and consumables to NDIS participants.
Are you looking for a rewarding career that makes a positive impact on people’s lives? Join the Independence Australia team to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.
Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:
- Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
- Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
- One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
- Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.
We are offering the following:
$73,200+ 11% superannuation
Generous salary packaging tax benefits (pay up to $6,000 less in taxes every year)
Career progression and development
Your Benefits
As a valued member of the IAG team you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group.
- Access generous not-for-profit salary packaging of up to $15,899.90 each year, plus other options to help reduce your taxable income.
- Flexible work and work for home arrangements available for eligible employees.
- Discounted prices on thousands of personal and healthcare products, mobility aids, and equipment from our social enterprise store.
- As a social enterprise, we aren’t solely reliant on external funding which means better job security so can focus on providing quality care and service to our customers.
- Free flu vaccinations.
- Service recognition awards.
- Superannuation is paid fortnightly for all our team members.
- Free Employee Assistance Program
Commitment to Diversity
Independence Australia is an equal opportunity employer, and we encourage applications from people with a disability, culturally and linguistically diverse backgrounds and Aboriginal and Torres Strait Island peoples to apply.
Commitment to Safety & Quality Assurance
Independence Australia Group is a registered NDIS provider and is committed to being a Child Safe organisation. All Independence Australia Group employees must have rights to work in Australia, and complete NDIS Induction modules and a Police Check prior to commencement.
