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SalaryAbout Us
WEST COAST SHADE is a Bibra Lake based company synonymous with quality design and construction of commercial shade structures. We have a reputation for delivering first class customer service and products.
West Coast Shade are industry leaders and focus on quality, service & performance.
Formed in 1995, the company is experiencing continued growth and are looking for someone with the enthusiasm and energy to our growing team.
About You
You are a highly motivated organiser, with an eye for detail. You enjoy delivering excellent customer service and improving efficiencies of tasks.
You have a ‘get stuff done’ attitude and persevere until it is completed with accuracy.
You enjoy a varied role, get along well with others and strive to deliver service that leaves your customers smiling.
More About Your Role
We have a flexible full time position available based out of our Bibra Lake premises.
In your role, you will be responsible for:
- Managing incoming enquiries
- Transferring calls to the relevant person
- Recording of quote requests & assisting to assign them.
- Assisting with basic requests
- Handling of repairs and maintenance contracts through to completion
- Customer liaison & minor scheduling
- Proven prioritiser, capable of managing daily, weekly and monthly tasks
- Management of smaller service contracts
- Ordering of stock products and consumables
- Basic preparation of paperwork for installation teams
- Liaising with subcontractors
- Assist with Social Media management & posting (Linked In)
- Weekly and monthly reporting
- Assist the General Manager with ad hoc tasks
- General office duties
The successful applicant must:
- Have exceptional interpersonal skills - both written and verbal.
- Have strong literacy and numeracy skills.
- Manage their time effectively.
- Be proficient with Microsoft Office (Outlook, Word, Excel).
If this sounds like you, and you would like to be a positive part our team, we look forward to hearing from you.
