AddressMoriah College is a co-educational Early Learning - Year 12 Jewish Day School based in Sydney's Eastern Suburbs. The College has earned an outstanding reputation for academic excellence complimented by dynamic co- and extra-curricular programs.
Commencing Term 3 (23rd July), Moriah College has an exciting opportunity available for an engaging, personable and organised individual to be a key point of contact for families interested in enrolling their children into our Early Learning Centres.
TheEnrolments and Engagement Officerplays a key role in the building and maintaining of relationships between prospective and current families and coordinating the end-to-end administration of student enrolments with a focus of children entering the early years. This is a permanent part time position, 4 days a week.
Key Duties & Responsibilities:
- Document all enrolment enquiries through the College CRM
- Provide a smooth and positive enrolment experience for parents
- Provide a high level of customer service, responding to enquiries promptly and professionally
- Monitor and maintain student information on the College database
- Maintain accurate data for wait-listed applicants, noting date of application and Priority Status Wait Lists.
- Communicate with Enrolments Manager and Early Learning Centre Campus Coordinators regarding student movement, including change of days, starting date and leaving date
- Prepare letters of offer to parents
- Follow up outstanding offers within a reasonable timeframe
- Assist Enrolments Manager with onboarding of new enrolments into each campus
- Schedule orientation morning for parents and students
- Assist in the preparation of Information Evening to prospective families
- Assist and conduct tours of our three campuses as required
- Engage with prospective families participating in our 0-2 year old playgroup
Experience Required:
- 3-5 years experience in a similar role providing high level customer service
- Experience in an educational institution is highly desirable
- Outstanding written and verbal communication skills
- Excellent customer service skills
- Proficient IT skills and database management skills
- Previous experience working with CRM systems
- Strong organisational skills and administrative abilities
- Excellent attention to detail
- Ability to manage a multitude of tasks in a fast-paced organisation
- Discreet and highly confidential in all work tasks
- Demonstrate excellent time management skills and the ability to:
- Prioritise tasks, executing numerous concurrent tasks and projects
- Track and sustain tasks until completion, providing regular progress reports
- Work without supervision
- Be a team player, prepared to support other members of the team as required
- Knowledge of Sydney Jewish community advantageous
Why choose Moriah College?
- Salary above the Multi-Enterprise Agreement level
- Excellent professional growth and development opportunities
- Additional leave for Jewish High Holy Days
- Staff wellbeing program including EAP support, annual flu shots, salary sacrificing opportunities
- Discounted school fees (where applicable)
- Convenient location, a short walk from Bondi Junction bus and train terminal
Application process:
To apply for this position, you will need to be an Australian Citizen/Resident/have a current Australian Work Visa.
In your application, please include a cover letter and your CV.
Referees will be requested during interview stage.
Any offer of employment will be subject to background checks and child protection screening.
Only shortlisted candidates will be contacted. Appointment may be made prior to expiry of this advert.We are not accepting applicants from Agencies at this time.Moriah College provides a dynamic working environment where staff are valued, and students are committed to learning. All appointments will be based on merit selection without reference to the religion of applicants. An empathy with the Modern Orthodox Jewish Day School ethos is essential.
