Enrolments Coordinator

About Ikon

Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences.

Ikon operates nationally with campuses in Sydney, Melbourne, Brisbane, and Adelaide, as well as Distance Education. It currently has around 600 domestic and international students across its 3 Bachelor programs.

Ikon is part of the ASX-listed EDU Holding Limited Group. Learn more about Ikon here:

About the role

The Enrolments Coordinator’s primary responsibility is to manage and facilitate the administrative processes associated with student enrolment in adherence to the organisation's policies and procedures.

This role involves data management, ensuring accurate student progression, fee management, support timetable coordination, and integration with the learning management system.

Additionally, this role involves managing results, generating reports, identifying trends, and forecasting student numbers for strategic resource planning, requiring meticulous attention to detail, policy adherence, and stakeholder collaboration.

About you

The ideal candidate will be self-driven, is organised, and can manage multiple priorities. You are comfortable working with stakeholders across different levels and can communicate effectively.

You feel at ease operating both independently and in a team in a diverse and fast-paced environment.

Sounds like you? Get in touch with us!

Key Responsibilities

• Undertake the administrative processes associated with the enrolment of students into subjects/units and classes in line with Ikon’s policies and procedures.
• Create and maintain courses and unit data in the student management system.
• Ensuring student are enrolled in units and classes in line with their progression and study preferences.
• Enter enrolment data into the student management system, ensuring accuracy and completeness.
• Apply and administer relevant fees, charges and discounts related to the student’s unit enrolments, including in relation to FEE-HELP
• Build and enrol all timetabled classes into the student management system.
• Enrol all allocated students in a class and a group.
• Ensure all students, classes and groups are linked to the learning management system accurately.
• Ensure all student unit results are mapped and completed within the relevant areas of the student management system after results sign-off.
• Generate reports and maintain statistical information related to enrolment.
• Identify trends and critical issues in all areas of student enrolment.
• Forecast student numbers and capacity need to build proactive strategies and undertake resource planning.
• Provide peer and staff training as required.
• Actively engage in developing a positive and supportive culture within Ikon and across the group.

Education, Experience and Skills

• Completion of a relevant Diploma or higher education qualification (preferred).
• One (1) or more years of experience in a similar role within an education provider.
• Demonstrable organisational and planning skills with the ability to multi-task and prioritise to complete projects as part of team
• Demonstrated experience working with student management systems, learning management systems and customer service systems.
• Experience with the management of data, including forecasting, reporting, and analysis.
• Strong interpersonal skills and a positive attitude.
• High attention to detail and results-focused.
• Excellent IT literacy, particularly in the Microsoft Office suite.
• Service ethos, demonstrating a willingness to help others and participate in continuous improvement initiatives.

Why join us:

• Paid birthday leave
• Training and development opportunities
• Breakfast supplies on campus
• Year-round engagement events
• Fun and a diverse team

Diversity & Inclusion

We celebrate our diversity and strive to reflect contemporary Australian society in order to better serve our students. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, people with lived experience of adversity, and from people of all ages.

Next steps:

• Please apply online or send your resume and a covering letter summarising your relevant skills and experience to **************@edu.com.au
• We are only able to consider applicants with the right to live and work in Australia
• Only shortlisted candidates will be notified of the outcome of their application