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Form of workAbout us
The Fullerton Hotels and Resorts is a leading luxury hotel group with two award-winning properties in Singapore and one in Hong Kong, aside from our brilliant Sydney property.
The Fullerton Hotel Sydney is a deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, The Fullerton Hotel Sydney is situated in the most prestigious address in Sydney, with anything and everything you may need at your doorstep.
Uniquely combining Sydney's original General Post Office building with a modern 31-storey tower, the hotel has 416 rooms and suites. The hotel offers impressive event and banquet facilities featuring a flexible and sophisticated pillar free hotel ballroom as well as our heritage ballroom and eight smaller function spaces.
The Role
We are looking for a collaborative and detail-oriented event management professional who enjoys both confirming business and executing the finer details of the event - planning, communication, event order creation to final settlement of account. You will either have a background in hotel sales and/or events and be ready to take your career to the next level. The position reports to the Director of Conference & Events.
Areas of responsibility include:
- Generate and manage event orders efficiently, ensuring accurate input into Delphi, and communicate client requests effectively to operational teams.
- Maximize revenue opportunities by adhering to minimum spends and room rental frameworks, ensuring compliance with accommodation contractual conditions
.
- Meet and farewell clients, ensuring smooth handovers to the Operations team and thorough follow-up, while maintaining a focus on guest and associate care.
- Support the sales team to identify revenue opportunities, maintain a strong knowledge of hotel facilities, and collaborate with them to create stronger customer relationships.
- Drive business development initiatives through scheduled telemarketing and re-marketing activities, effectively implement Fullerton-related programs, and prepare presentations tailored to customer needs.
- Attend various departmental meetings and foster positive relationships with both internal departments and clients.
The Requirements:
- A background in Sales, Business, and Event Management Education is preferred, but not essential.
- 3 Years in Event manager role in the 5-star Hotel environment.
- Our successful candidate has the ability to learn quickly
- Shows drive and initiative
- Has attention to detail
- Excellent in Communication skill
Benefits
- Competitive compensation package
- Opportunity to work in a fast-paced and dynamic environment
- Free lunch provided daily
- Discounts on F&B in the hotel
- Employee discounts across our partner hotels
- Birthday leave
- Complimentary dry cleaning for your business wardrobe
Diversity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a highly skilled and motivated Event Management Professional we encourage you to APPLY NOW to start your journey with The Fullerton Hotel.
Please note, the position is Mon-Fri however occasional afterhours work is required to ensure key customer event satisfaction
