AddressThe Ritz-Carlton, Melbourne epitomises luxury, exceptional service, and unforgettable experiences. We are looking for a passionate and dynamic Events Executive to join our team on a Full-Time basis. Embrace the mystique of The Ritz-Carlton and help us craft extraordinary events that create guests for life!
Job Summary:
The Events Executive oversees all aspects of event management, focusing on corporate events, social gatherings, and weddings. This role ensures seamless coordination from the sales phase to post-event, maintaining high service standards to meet and exceed guest expectations.
Key Responsibilities:
- Promote and manage conferences, trade shows, social events, and weddings.
- Meet with clients to discuss needs and outline package options.
- Coordinate services such as catering, signage, AV equipment, accommodation, and transport.
- Ensure event setups meet service standards and respond to inquiries promptly.
- Customize sales approaches to maximize client satisfaction and negotiate service costs.
- Act as a liaison between clients and hotel operations.
- Maintain a professional image and timely communication with clients and hotel employees.
- Distribute event orders and group resumes, ensuring all details are correct.
- Oversee in-house group functions, maintain costs, and resolve any issues.
Who we are looking for:
- 2 years of experience in event management or a related field (banquet) preferred.
- Strong knowledge of food and beverage preferred.
- Excellent communication, organisational and time management skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Ability to offer lateral support to banquet operations whenever needed, ensuring a seamless and delightful experience for all guests.
- CI/TY knowledge highly regarded.
- RSA required.
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at ***********@ritzcarlton.com.
