Executive Assistant/Strata Associate

General Description of Position:

We are looking to welcome an energetic and motivated individual to our team to provide support to our Strata Managers. There exists potential for the successful applicant to learn the skills required to progress to a trainee strata manager, managing their own portfolio of properties and establishing a career in the industry. 

Signature Strata are a small, collaborative, award winning team who pride ourselves on our people, culture and the high level of client service.

A competitive salary, ongoing training and development, and participation in industry events will be offered to the successful applicant. 

The role:

A full time position as part of a highly experienced, efficient and supportive team. The successful applicant will be ambitious with an excellent track record in client service.  Your skillset will include service skills that focus on accuracy, attention to detail, efficient time management and the client experience.

The Executive Assistant/Strata Associate is required to contribute to the provision of quality services to Stakeholders and Clients under the direction of the strata management team. The position requires you to demonstrate initiative, follow direction, be proactive and anticipate areas where services are needed.

The Candidate:

• 2 plus years’ clerical or customer service experience
• Proven success in customer service and issues resolution
• High level of business acumen
• Proven resilience and the ability to work under pressure
• Strong administrative skills, with a high attention to detail and the ability to multi task
• Skilled in MS Word, Excel, & Outlook
• Ability to contribute to a progressive company 
• Maturity, strong communication skills and a team player 
• Unwavering professionalism and a positive approach to all tasks
• The ability to work independently and take ownership of assigned tasks
• The ability to work through tasks until completion and the drive to deliver outstanding results.

 General Duties:

• Answer incoming calls and take messages for the portfolio as directed by the Executive Strata Manager/s. Provide answers to clients on simple matters when possible.
• Act on direction from Executive Strata Manager/s on daily functions within the portfolio.
• Assuming higher duties of Executive Strata Manager/s when Strata Manager is absent from the office.
• Provide word processing support as required, including preparation of AGM Agendas & Minutes, Letters, Reports, and general office correspondence. 
• Assist with communication between Strata Managers and their clients – relaying accurate information, drafting clear and concise emails, providing general assistance and advice to the client. 
• General office support including arranging of appointments, filing, copying, mail.
• Attending client meetings, working closely with Committees and providing effective administration of trainee portfolio. 
• Interpreting financial data, budget review and preparation
• Arranging & Co-ordinating Repairs & Maintenance, issuing work orders and collating quotes.
• Building rapport across various service industries
• Some night and evening meeting attendance 
• Comply with general office policies, procedures and all legal requirements

NO AGENCIES - Thank you.