Executive Support Officer
Grade 5/6,Ongoing
About this role
Executive Support Officer – Fair Trading Licensing
Salary: $93,295 base plus superannuation
Location: Parramatta/Flexible
Closing Date: 9.59am Thursday 13, June 2024
Do you thrive on improving business practices and delivering innovative solutions that optimise customer outcomes in line with regulatory framework?
We are looking for a dynamic and energetic person to join a busy and engaged team to support the Director and management team and work in partnership with key stakeholders across the business; acting as a central conduit through which core business support and information requests are channelled and coordinated. The role also provides a range of Executive Support and administrative services to facilitate the delivery of business operations and supporting the management team to achieve organisational objectives.
About you:
- Enjoy organising people, events and activities and take great satisfaction from seeing things through to the end.
- Be a natural people person and happy picking up the phone to talk with people and resolve issues or get things done.
- Love taking on challenges and using your initiative to learn and discover new things, and identifying opportunities to continuously improve the way we work.
To be successful in this role, you will:
- Have a can-do attitude and the ability to provide advice and assistance in a dynamic and fast paced environment.
- The ability to be self-motivated, exercise initiative and identify opportunities to introduce new ways of working to continuously improve the way we work.
- A high level of integrity and understanding of the need for confidentiality in providing high level Executive Support.
- Strong organisational and time management skills, with high levels of flexibility and the ability to prioritise work in the face of competing demands.
- Capability to build productive relationships and collaborate with internal and external stakeholders at all levels of seniority.
- Sound ICT skills in a range of applications including Microsoft Office365, Outlook, TEAMS, Sharepoint and TRIM records management systems.
- Have previous experience providing Executive Support and some co-ordination of project activities.
- Be an absolute organiser with a keen eye for detail.
- Be self-motivated and exercise initiative.
- Have the ability to manage competing priorities and provide consistently high levels of supporting a high-volume working environment with tight deadlines.
- Be able to work independently and be comfortable in having unstructured workloads at times.
- Maintain confidentiality and act with discretion.
What do we need from you:
An up-to-date resume and cover letter (maximum 2 pages). In your cover letter, please share your motivation for applying for this position and your relevant skills
If you have questions about the position, contact ************@customerservice.nsw.gov.au
If you have questions relating to recruitment contact ***************@customerservice.nsw.gov.au
Salary Grade 5/6, with the base salary for this role starting at $93295 base plus superannuation
Click Here to access the Role Description
. For enquiries relating to recruitment please contact Chantelle Madden via ***************@customerservice.nsw.gov.au.Visit the to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday 27th June 2024 [9:59am]
Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***************@customerservice.nsw.gov.au or 02 9494 8***.
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