Executive Support Officer

Mater is looking for a dynamic and experienced Executive Support Officer to join the team. This role is a permanent, full-time role based at Mater Newstead.The Executive Support Officer - Professional Lead will have responsibility of providing high-level, confidential support to the Mater Health Office. This role will provide support to the following roles: Executive Director, Metro Health; Executive Director, Regional Health and General Manager, Commercial OperationsSalary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900What you'll be doing

• Exercise sound judgement to make appropriate decisions and promptly resolve day-to-day operational issues.
• Examine, prioritise and determine action of incoming correspondence including email, written correspondence and reports.
• Provide high-level administrative support including diary management, travel bookings, maintaining registers, credit card reconciliation and catering.
• Act as intermediary between the Mater Health Office and stakeholders, effectively managing enquiries through interception, screening and redirection as appropriate in a professional, timely and respectful manner.
• Research, collate and draft information into appropriate reporting formats as necessary for decision making purposes and presentation to various forums.
• Prepare high-quality written correspondence and reports for dissemination to staff and key stakeholders employing effective written communication and ensuring timely delivery.
• Organise meetings and workshops, prepare agendas, distribute meeting papers, take minutes and follow up on relevant actions.
• Work collaboratively as part of a team to ensure the efficient operation of the Mater Health Office.
• Maintain an effective document management system for storing confidential documents.
• Promote process improvement, manage workflow, provide clarity on procedures for the administrative team.
• Manage the flow of information to ensure seamless communication.
• Lead, coach and motivate the administrative officers to enhance effectiveness and overall job satisfaction.
• Coordinate backup and overflow coverage of administration services to ensure consistent service and quality during absences, unanticipated departures and peak workloads.
• Provide performance feedback to administrative officers to foster professional development.
• Maintain internal and external stakeholder relationships.

About youYou will have at least five years previous administrative experience, ideally in an Executive Support role.

• High level facilitation and influencing skills along with strong decision-making skills with the ability to set, manage and implement priorities
• Ability to drive for resolution
• Significant, proven experience of identifying, developing, establishing and maintaining robust relationships with both internal and external stakeholders
• Ability to create and develop collaborative work environments where trust, integrity and open communication are valued
• Tertiary qualifications in a related field (Desirable).

Why join us?is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.We are a leader in healthcare, education and research - and that's because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

Applications close on Thursday 18 April 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.Advertised: 04 Apr 2024 E. Australia Standard Time
Applications close: 18 Apr 2024 E. Australia Standard Time