AddressAre you looking to join a dynamic & results-oriented company with a rich history? If yes, then Tasman Cargo Airlines might be the perfect fit for you!
Duty Manager - Operations Coordination Centre Coordinator
With our network growth we are looking for an enthusiastic, detail-oriented and multiskilled Duty Manager - Operations Coordination Centre to join our friendly team in Sydney, on permanent full-time basis.
Who We Are
Tasman Cargo Airlines, a leading Australian Cargo Airline since 1995, takes pride in its reputation for reliable service and a customer-centric approach. We specialize in connecting key supply chain routes across Southeast Asia, Australia, and both islands of New Zealand.
Here at Tasman Cargo Airlines, we offer a dynamic and collaborative work environment. Our dedication to efficiency ensures seamless cargo movement, keeping global businesses running smoothly.
About the Role
Reporting to the Head of Operations Coordination Centre (HOCC), this role will be solution-focused and centrally coordinate with key stakeholders to sustain network high performance during shift duty.
Based at the Domestic terminal at Sydney Airport, you will manage day-to-day coordination center tasks and resolve any disruptions within Tasman Cargo network.
Key Responsibilities
- Flight preparation
- Prepare and distribute relevant documents to internal and external stakeholders
- Work in a 24/7 rotating roster cycle as the center point of coordination
- Coordinate the scheduled operation
- Proactively monitor the network and implement the network disruption plan
- Timely and accurate communications to customers and major stakeholders
- Deliver customer-centred outcomes through proactively advocating and prioritizing customer preferences.
What We Offer
- Awesome and supportive team environment
- Learning and development opportunities
- Competitive remuneration package
- Become a valuable team member of a growing and successful company
- Gain experience in the exciting world of logistics, working with international air cargo
- Paid parental leave
- EAP support
- A range of shift times to support a work-life balance
What We're Looking For
- Experience in aviation operations or coordination centre is a plus!
- Demonstrated experience in a similar role or industry
- Proven record of delivering customer-focused outcomes in hi-pressure time critical situations
- Knowledge of airport operations and procedures
- Highly skilled with MS Word and Excel
- Possess strong problem-solving skills
- Ability to adapt, tackle challenges and coordinate disruption in a time critical environment
- A systems approach and commitment to continuous improvement capability
- Outstanding communication and relationship management skills and capability
This position will be required to have full working rights in Australia, attend the aircraft, must be able to travel internationally, obtain ASIC access, and meet local airport vaccination, security and other requirements as necessary.
If you are interested in us, we are interested in you! Please hit the "Apply for this job" now!
At Tasman Cargo Airlines, we are committed to diversity, equity and inclusion (DEI) in our workplace. We welcome applications from all qualified candidates.
All successful applicants will be required to complete a Pre- Employment Drug and Alcohol screen. and provide a current Police Clearance. Please note that only short-listed applicants will be contacted.
