AddressPosition Classification: Health Mgr Lvl 1
Remuneration: 81581 - 108532 - full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ494053
To be eligible for this role you MUST be a current employee of The Sydney Children’s Hospitals Network.
Additional information:
- An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
The role of the Revenue Co-ordinator is to contribute to service delivery within the Transactional Services Department by ensuring an effective and efficient debt recovery process and by providing management support and advice to the Deputy Manager in the raising and collection of revenue in compliance with NSW Health and the Sydney Children’s Hospitals Network guidelines and instructions.
The Revenue Co-ordinator will undertake a range of activities including the direct management of the Debt Recovery Team and requires a commitment to teamwork and co-operation through a flexible and hand-on approach to work, respect of co-workers, an ability to manage and monitor team workloads and a willingness to assist to meet team deadlines.
The Revenue Co-ordinator works closely with the Deputy Manager in ensuring excellence in service delivery by investigating issues and providing advice covering all operational aspects of debt recovery related to Patient Billing and Sundry Debtors. This role has a close working relationship with the Patient Liaison Officers and Overseas Co-ordinator to identify revenue opportunities and make a direct contribution to management solutions.
The Children’s Hospital at Westmead, together with the Sydney Children’s Hospital at Randwick, forms the Sydney Children’s Hospitals Network (SCHN).
Our aim is to provide relevant, innovative and dynamic health service for all children attending our facilities.
- Proven skills in the supervision and management of staff within a Debt Recovery Team and extensive experience in using relevant legislations and regulations
- Demonstrated skills in customer management including experience in dealing with aggravated customers
- Demonstrated organisational skills and the ability to set priorities and meet key performance indicators and deadlines based on the strategic focus of the organisation
- Demonstrated communication and interpersonal skills with the ability to develop and maintain relationships with internal and external stakeholders
- Demonstrated ability to undertake staff performance appraisals to identify professional development requirements
- Demonstrated skills in data analysis and the ability to collate and present reports in a user friendly format
- Proven skills in the evaluation of work processes and the ability to assist in the development of policy and procedures to improve work performance
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
All NSW Health workers are required to have completed a primary course (2 doses) of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
2) Find out more about applying for this position
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on ************@health.nsw.gov.au
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 23/06/2024
