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We, like many other providers, strive to support vulnerable people with disabilities and complex needs. However, here at Alpha, we not only include our participants (and their loved ones) with the search for the right Support Worker/s but encourage them to seize the opportunity to express themselves during this process. We are dedicated to aligning our participants with the right Support Worker/s, not only ensuring that their needs have been met but they're always feeling heard and included.
At Alpha we are well known for valuing our employees. By acknowledging and respecting their individuality, we welcome all walks of life. We promote inclusivity and strive to maintain approachability, so all staff continue to feel supported. Benefits of working with us include:
- An hourly rate based on your industry-related experience and qualifications.
- Above SCHADS Award pay (as minimum casual pay level is $32.62/hr at Level 1.1 for those entering the industry)
- Additional penalty rates for night and weekend shifts (as per the SCHADS Award)
- Flexibility to support your lifestyle and commitments
- Training provided with buddy shifts to fit your comfort
- Learning and Developmental opportunities within the company
- 2 4 / 7 S U P P O R T
About the Role
LOCATION: ZILLMERE (8MINS FROM CHERMSIDE WESTFEILD)
Two shifts available: Must have overnight availability to start with!
Moring shift: 6am - 2pm
Afternoon shift: 2pm - 10pm (with 10pm-6am sleepover)
*** Please Note: participant is a 27-year-old woman who is high needs with complex behaviors. This participant requires a very resilient and reliable team - please do not apply, should you not feel comfortable with managing complex behaviors ***
The Support Worker role listed is to provide compassionate care whilst supporting Alpha’s participants to achieve their set goals.
It is important to have Clear Verbal and Written Communication Skills as you will be expected to collaborate with a team of supporting allies, including our participant's family members, Allied Health and additional Support Workers. This participant thrives on a regular routine, it is essential to communicate an informative handover between the previous and oncoming staff - all necessary education and training will be provided prior to commencing shifts.
PARTICIPANT REQUIRES CONSISTANCY - PLEASE DO NOT APPLY, IF YOU KNOW YOU ARE UNABLE TO HANDLE COMPLEX BEHAVIORS
The successful applicant must be happy to work long-term with the participant. Day-to-day tasks include:
- Assistance with all Personal Cares
- Assistance/prompting with medication
- Meal preparation and cooking
- Light household duties
- Maintain critical thinking and problem-solving abilities throughout shift
- Must be proactive and take initiative
- Working autonomously to provide appropriate levels of support to maintain and improve the participant's level of independence
- Great communication skills - must document all relevant information
- Happy to build rapport with participant, family and supporting team
- Manage participants’ behaviors and reporting/documenting any escalations
- Must have the ability to redirect and respond to participant’s behaviors appropriately
- Work within the NDIS Code of Conduct
- Ability to work in partnership with NDIS participants to achieve their goals
- A passion for assisting individuals who struggle with a disability to improve their quality of life
*** Please Provide a Cover Letter detailing an experience you've had managing a Complex Behavior and rationalize how you could have improved that situation. ***
Requirements
To be successful in this role, we are looking for someone who holds a minimum of a Certificate III in Individual Support (or equivalent) and the following qualifications:
- Clear Verbal and Written Communication
- Critical thinking with the ability to problem solve - must have basic ‘common sense’ and knows how to take initiative
- Have a basic understanding of PBSP and RP
- Have a basic understanding on how to document incident reports
- Experience with Complex behaviors (not essential, but highly recommended)
- Experience with De-escalation and Redirection Techniques (not essential, but highly recommended)
Additionally, you will need:
- Working with children card (Blue card)
- NDIS Worker Screening check (Yellow Card)
- Current CPR and First Aid Certificates
- Current Police Check
- Completion of NDIS Worker Orientation Module
- Driver's License
- Registered personal vehicle with comprehensive car insurance and a willingness to use for transporting clients (when required)
