Export Freight Manager

THE COMPANY 

Eternal Fresh is an established leader in the perishable industry worldwide, with strong annual growth. Our head office is in Gosford with global offices in New Zealand, Singapore, China, Vietnam, South America and South Africa. At Eternal Fresh, we work diligently to meet the increasingly diversified demand of premium and unique fruits and produce to improve health and quality of life. We nurture our varieties from the soil up to ensure every good tree bears good fruit, and to deliver a fruitful experience for all. 

THE ROLE  

We are currently in search of an Export Freight Manager, who exemplifies proactivity, thoroughness, a strong attention to detail, and business acumen. This full-time permanent position is responsible for arranging and directing the transportation and shipment of export sea and air consignments from origin to destination by compiling, completing and verifying documents in accordance with export requirements in Australia and destination countries’ importing requirements. This position is based at our head office in Gosford.

We welcome applicants who align with our commitment to excellence. 

DUTIES INCLUDE 

• Lead a small team to manage export logistics
• Build effective relationships with internal teams, freight forwarders, customs brokers to facilitate smooth export logistics, both sea and air
• Oversee all aspects of the export process, including planning, booking, scheduling and documentation
• Ensure compliance with international trade regulations and prepare export documentation accurately and efficiently
• Liaise with customers, carriers, service providers and overseas partners
• Establish and maintain effective communication between all internal and external stakeholders and provide a high level of customer service
• Identify, implement and lead effective change management to support business growth
• Track key export metrics such as shipping lead times, on-time delivery dates, and transportation costs. Analyse data to identify areas for improvement and implement corrective actions as needed.
• Approve invoices from freight forwarders and service providers and optimize cost efficiency.
• Prepare monthly operational and accounting performance data and associated reporting
• Work to resolve stock and transportation issues; analysing the whole process of transportation to establish a best transportation route for each customer
• Work across other departments as required on an ad hoc basis

QUALIFICATIONS AND REQUIREMENTS 

We are seeking a candidate who possesses:

• A minimum of 5 years' hands-on experience in sea and air freight logistics
• Exposure to handling shipments of perishable produce, particularly in the horticulture sector
• Proven track record of direct engagement with shipping lines and freight forwarders
• Exceptional teamwork skills, thriving in collaborative environments
• Demonstrated sense of responsibility and unwavering accountability
• Ability to thrive in a fast-paced environment and work effectively under pressure with a proactive, can-do attitude
• Mandarin speaking is desirable, but not essential

WHAT WE OFFER  

• Annual bonus  
• International exposure 
• Career growth potential 
• Collaborative, dynamic and friendly team 

Why Work with Us? 

At Eternal Fresh, we look after our staff like family, provide additional benefits and are friendly and easy to work with. We are committed to providing you with a supportive work environment that cares for your well-being and invests in your training and development.