Expressions Of Interest - Ao3 Administration And Legal Support Roles , Legal Aid

We have several types of roles available and are seeking Expressions of Interest from legal secretaries, legal administrators, or those with experience providing customer service to vulnerable clients for current and future temporary positions at the AO3 level across our organisation. The team will commence reviewing applications the week commencing 8 January 2024.
Job details Position status Temporary,Contract,Casual
Position type Flexible-full-time,Flexible-part-time
Occupational group Justice & Legal
Classification AO3
Workplace Location Brisbane Inner City
Job ad reference QLD/532511
Closing date 14-Jan-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person LAQ Recruitment Team
Contact details careers@legalaid.qld.gov.au
Access the
We are seeking Expressions of Interest (EOI) from legal secretaries (family or crime), legal administrators, or those with experience providing customer service to vulnerable clients to join our team.
This EOI is for future vacancies and applications will be reviewed from the week commencing 8 January 2024.
Some of the activities undertaken in these roles can include

• Being the first point of contact (either phone or front counter) to provide information and advice on legal processes, LAQ guidelines or referral agencies
• Analysing, assessing and processing applications for Legal Aid
• Managing administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; filing and service of documents; data entry and searches.
• Helping lawyers prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/ subpoenas.
• Compiling briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Helping lawyers prioritise daily tasks and maintain appointments and calendars

What you will bring to the role:

• strong attention to detail
• demonstrated administrative experience and experience in following procedures
• ability to effectively communicate with clients who have complex needs
• experience using a range of information technology systems or ability to learn new systems quickly
• ability to adapt to changing priorities and confidence to work both independently and as part of a team

What we can offer you

• On the job training
• Great team with an exceptional culture
• 12.75% employer super contributions
• Flexible working hours
• Generous salary packaging available
• Study leave for approved work-related courses.

Submit your Expression of Interest for the below roles:

• Litigation Support Officer – Crime
• Litigation Support Officer – Family
• Client Information Officer (Part Time)
• Customer Service Officer – Regional locations

If deemed suitable, your details will remain in our talent pool and you may be contacted further by Legal Aid Queensland if a role arises that matches your skillset. LAQ may request your participation in other recruitment selection processes (written application, interview etc.) to further determine suitability for employment for specific positions or positions across organization.
Additional Information

• Submission of your application via this EOI is not a guarantee that you will be offered employment with LAQ.
• By submitting an EOI, you will not automatically be considered for advertised vacancies. If you wish to be considered for a specific advertised vacancy, please ensure you complete the application form and submit your application for the relevant vacancy via the job search website and follow the process outlined for that vacancy.

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Role Description
Role Description
Role Description