Facilities Team Lead

Facilities Team Lead
Full Time | $27.01/hr (Mon-Sat) $40.52/hr (Sun)

No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community. Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter. With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone’s game.

We believe in the unlimited Power of Play!
Let the good times roll! The Facilities Team Lead assists the Facilities Manager to keep our venues and grounds best-in-class. They are responsible for the overall maintenance of the venue - repair and replacement of equipment (including the game system and other technologies), maintenance and repair of building, hardware and machinery associated with the game system.

The Facilities Team Lead is also responsible for building and maintaining a strong team - hiring, scheduling, Associate development and training, and team building.

Perks & Benefits
• Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
• FREE or 50% off bay hire
• 50% off food and non-alcoholic beverages
• 20% off apparel and retail items
• Discounted bay hire for group events
• Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet’n’Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
• Earn FREE theme park passes for family and friends
• Receive discounts at over 65 major retailers through our Village Employee Benefits App
• Reward and recognition incentives and prizes
• Exclusive and unique team member events and awards
• Flexible scheduling
• Opportunity for professional development and internal training – we strive to grow our talent!

Key Responsibilities
• Collaborate on building and grounds maintenance needs with the Operations team
• Monitor operation and proper use of all equipment and systems
• Control department budgets and spending
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment
• Coach and develop the Facilities team and drive Associate engagement
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
• Ensure that Facilities Associates and Cleaners are adequately trained, equipped, and engaged
• Delegate and follow-up on the completion of tasks
• Maintain safety, health, and environmental policies and procedures
• Ensure all regulations relating to the maintenance department are met

Key Qualifications
• Previous facilities management experience for a large or multi-unit venue required
• Proven leadership experience
• Trade certificate in a relevant engineering or electrical discipline is preferred, plus post trade experience
• Basic knowledge of RFID systems
• Knowledge of welding and soldering techniques beneficial
• Building maintenance/construction knowledge
• Mechanical and electrical equipment maintenance and repair knowledge
• Excellent communication, time management and organisation skills
• Energy and enthusiasm
• Availability to work varied shifts, including evenings, weekends and holidays is essential
• Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs
• EWP and Forklift licence beneficial