Operational Team Leader

The role of the Operational Team Leader includes:

• Working in collaboration with other Operational Team Leaders and Clinical Team Leaders (Clinical Services) to ensure that clients at the FDS are progressing forward with their treatment, and meeting milestones to support their future transition and reintegration into their community. As an Operational Team Leader you will have knowledge, understanding and experience in applying the Positive Behaviour Support Model with clients who have a cognitive impairment.

Job details Position status Permanent
Position type Full-time
Occupational group Management
Classification OO7
Workplace Location Brisbane - West
Job ad reference QLD/560989/24
Closing date 10-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Julie Reeve
Contact details Ph: (07) 3718 6155
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• Supervising and leading a team of Forensic Officers to ensure that they deliver high quality support and services to clients at the FDS and that they consistently demonstrate professional and ethical conduct. You will ensure that staff practices are consistent with all relevant legislative requirements, policies, procedures and practices, including the Forensic Disability Act 2011 (Qld) and the Human Rights Act 2019 (Qld). You may also exercise specific powers or functions as conferred by a declaration, appointment or delegation under the Forensic Disability Act 2011.
• Maintaining an appropriate level of general health and fitness in order to undertake their duties. They must be capable of performing all physical requirements of the position which may include actively engaging clients in sport and recreation activities including active participation, and if required provide physical assistance, and employee physical intervention. It is vital that Operational Team Leaders have the ability to be emotionally resilient and demonstrate perseverance in achieving objectives and coping effectively with setbacks, challenges and incidents.
• Responsibility for approving rosters and leave for the Forensic Officers they manage with consideration for the operations of the entire service. The Operational Team Leader will deploy staff on a shift-by-shift basis and respond to staff shortages after business house, on weekends and on public holidays.
• A requirement of the ability to perform continuous shift work across 24 hours a day, 7 days a week on rostered shifts, which can involve a combination of morning, afternoon and night shifts including weekends. Due to the nature of shift work the ability to convey important information to co-workers at the end of each shift and ability to communicate clearly and work together is critical.

The key responsibilities of the Operational Team Leader Forensic Officer are:

• Have high level knowledge and demonstrated experience in the development, management, and monitoring of the delivery of support to people with an intellectual disability, ensuring high quality, consistent service provision in accordance with the Forensic Disability Act 2011, policies, and procedures and operating practices.
• Remain a content expert and champion in operational service delivery model and participate in the development, review and implementation of Individual Development Plans.
• Keep yourself and teams informed about changes to relevant legislative requirements, departmental policies, procedures and operational practices and

ensure that these are followed and in practice.

• Apply human resource management policies, procedures and practices including Workplace Health and Safety.
• Provide leadership and management to a number of operational service delivery staff working in teams to ensure the delivery of high-quality support to FDS clients. This includes planning and facilitating Team Meetings and Team Workshop/Planning Days.
• Monitor staff training needs, including ensuring the staff you manage remain current in essential practices training. Identify, organise and facilitate training that you and other Operational Team Leaders identify that would support improvements to the delivery of services at FDS.
• Articulate performance standards when providing assessment of Forensic Officers by providing constructive and timely feedback about the work practices for their development.
• Conduct Individual Time and implement Professional Development Agreementsn (PDA) with staff, participate in recruitment and selection processes, monitor performance and absenteeism

Applications to remain current for 12 months.Job Ad Reference: QLD/560989/24Closing Date: Friday, 10 May 2024Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Please ensure you download all attachments and follow the instructions on how to apply.DocumentsBefore applying for this vacancy please ensure you read the documents below.