We are seeking a highly experienced and motivated Facility Manager to lead the strategic direction and day-to-day operations of a large-scale facility. This pivotal role requires a strong leader with excellent communication skills, sound decision-making capabilities, and a passion for enhancing resident outcomes and satisfaction.Leadership & Strategic Direction:
- Drive the strategic direction of the village, including facility development and workforce planning.
- Serve as the primary point of contact for stakeholders, contractors, residents, resident committees, local community, and family member.
- Provide exceptional customer service focused on enhancing resident outcomes and satisfaction.
- Undertake quality improvement activities and involve residents in care decisions to meet their needs.
- Lead and mentor a diverse and high-performing management team.
- Facilitate ongoing career development, professional growth, and learning opportunities for staff.
- Collaborate with key business partners to ensure appropriate resourcing of personnel and other resources.
- Manage facility budgets, financial activities, and resource allocation to ensure financial sustainability.
- Ensure the facility operates in accordance with NMBA standards, Aged Care Quality and Safety Commission Quality Standards, and corporate governance requirements.
- Maintain quality processes and systems to ensure compliance with Aged Care regulations and licensing requirements.
- Work with leadership teams to improve service delivery across all facilities.
- Implement and evaluate systems and processes to foster a positive facility culture and promote optimum standards of practice and performance.
- Engage internal and external stakeholders to streamline operational procedures and improve productivity.
- Deliver on the Aged Care Quality and Safety Commission Quality Standards of care.
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