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Form of workWhat we’re looking for:-
This position is responsible for the managing and resolving issues around invoicing, fees charged and payment allocations. The role will assist in the collection of outstanding monies on Family Accounts.
The Role:-
- Responsible for collection of outstanding family debt
- Send emails, texts and phone calls in line with Debt Management processes, and manage the inbox
- Raising and processing Third Party Invoices.
- Responsible for processing and validating Refund requests for funds returns.
- Assisting centres with Statements/ Invoicing
- Accepting Parent phone calls about Invoicing issues around debt.
- Enter and monitor payment arrangements with families
- Process payments for outstanding accounts
- Attractive salary package
- Brand new Brisbane CBD office
- Flexible working arrangement
- 50% discount on childcare gap fees
- Fitness and Lifestyle Group memberships
- A professional culture and supportive work environment
- Career advancement opportunities
- Accounts Receivable/Debt Recovery or related qualification (highly desirable)
- Minimum 2 years’ experience within a similar role (Account management and/or Accounts Receivable experience)
- Intermediate Excel and Intermediate Word Skills
- Data entry experience
- Experience in general ledger reconciliations
- Knowledge of the childcare services industry and relevant legislation (an advantage)
- Attractive salary package
- Impressive Brisbane CBD office
- Flexible working arrangement
- 50% discount on childcare gap fees
- Fitness and Lifestyle Group memberships
- A professional culture and supportive work environment
- Career advancement opportunities
Affinity Education Group (AEG) is a leading early education and childcare provider, currently operating more than 230 centres across Australia, and over 5,500 staff. Our goal is to instill a lifelong love of learning in every child who attends our centres in their first five years. We believe all our staff contribute to creating a sense of belonging through cooperation, teamwork, and winning attitudes. In addition, we’re dedicated to providing a safe environment for our families, staff and communities through our professionalism and respect for one another.
Who we are:
We offer a professional yet fun environment when interacting with our families, communities, and staff and live by our Affinity Values – Creating Shining Stars, Deliver Outstanding Professionalism, Being Completely Connected, Going Above and Beyond, Living the Team Spirit and Having Serious Fun!
Permanent Full-time position, Monday to Friday, 38 hours per week, based in Brisbane (CBD).
Feel positive. Feel proud. Make new friends. IT’S YOUR TIME TO SHINE - Apply now!
AEG encourages applications from Aboriginal and Torres Strait Islander origin, LGBTQIA+ communities and from diverse cultures, language groups, and people with disabilities.
