Field Engineer 3

What success looks like in this role: Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and support on legacy products. May Provides Support for Enterprise Products.Performs disk replacement on enterprise storage products. Installs and maintains PCs and associated software, networks, servers and peripherals. Supports network products from operational and maintenance perspectives.Performs installs, moves, adds and changes as required. Tests and certifies PCs, networks, servers and client approved applications. Provides follow-up on problems or escalation.Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.This role will require the candidate to be rostered for on call support work as agreed with an existing roster system. This will ideally be only once a month. You will be reimbursed with an on-call support allowance.#LI-KC1You will be successful in this role if… Click here to view more detail / apply for Field Engineer 3