Field Service Technician

About UsWe’re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day! What’s in it for YouCompetitive base salaryTool of Trade VehicleLaptop PhoneUniformToolsAbility to advance in career and salary yearly The RoleAs a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support. You will be servicing our customer based in and around the Ballarat region.You will do this by: Complete preventative maintenance and reactive repairs on the full range of Gaming equipmentPerform equipment upgrades, modifications and game change conversions Work with the team for installations and removal of gaming product as well as relocationsCapture and update all activities in SalesforceProvide technical and product information to customers to increase their knowledgeProvide a high level of customer service and exceed customer expectationsEnsuring all activities meet compliance and regulatory requirements What we're looking forYou are a trustworthy, self-starting logical thinker, looking to work as part of a close knit high performing team. You are coachable, a quick learner and are an absolute people person.Have a positive attitude and strong work ethicExperience in a similar Service Technician role within the gaming industry would be highly regardedEnjoy interacting with customers with the ability to build great relationsThe ability to work both unsupervised and as part of a teamHave a practical mindset and be able to think on your feetAn interest in Gaming machines would be an advantage Enjoy the challenge of fault finding to quickly diagnose and rectify at paceBe physically fit as this role entails some heavy liftingFull driving license If this sounds like you, APPLY NOW!