AddressFinancial Operations Branch provides shared services for the department, including corporate services such as travel, credit cards, procurement, grants policy, advice and reporting, payroll services, procurement, accounts receivable, debt management and accounts payable. The branch also provides a project management and oversight role for some of the critical projects for the division.
The Accounts Receivable and Debt Management Section (ARDM) is responsible for:
- Managing the departments debt and receivables.
- Client invoicing, including billing uploads from external billing systems.
- Revenue reconciliation and reporting.
- Processing payments and refunds.
- Stakeholder engagement with programs related to invoicing, debt, and client accounts.
- Managing client accounts and enquiries on the ARDM Helpdesk.
- Contributing to improvements in business processes and enhancements in a changing environment.
The key duties of the position include
The Jobs
As an APS 4 AR or DM Officer your duties may include but are not limited to:
- Assisting the team supervisor of ARDM in range of debt management, invoicing receipting, and reconciliation responsibilities.
- Undertaking high level data entry processing duties.
- Liaising with internal and external stakeholders to ensure positive client outcomes.
- Providing high level of customer support to the ARDM helpdesk.
- Processing and reconciling invoice uploads in the finance system.
- Maintaining client accounts and undertaking client account reconciliations in the finance system.
- Conducting research and investigation into customer accounts relating to invoices and payments.
- Assisting in end of month requirements, including allocations, receipting, journaling, and invoicing.
- Assisting in reviewing and posting of accounts receivable transactions ensuring compliance with relevant policies and guidelines.
- Assisting in updating working procedures in ARDM as changes occur.
- Maintaining productive working relationships with internal and external stakeholders.
- Utilising Financial Management System (I.e., TechnologyOne, SAP).
