AddressAbout CDCC
Cooktown District Community Centre (CDCC) is a not-for-profit organisation providing community services and supports to Cooktown, Hope Vale, Wujal Wujal and Laura including Financial Support, Social Support, Community Development, Parenting & Family Support, Family Support, Youth Engagement, Youth Alcohol and other drugs (AOD), Domestic & Family Violence Support, 60’s and Better Healthy Aging and Intensive Playgroup.
CDCC provides a flexible, family-oriented, friendly, and supportive work environment that is interested in the ongoing professional development and engagement of all its employees. As an accredited organisation, CDCC is able to secure vital funding for community service programs and has a positive vision for future funding and expanding services.
As a registered Charity, generous salary packaging applies. You can salary package up to $15,900 per year for general living expenses and packaging benefits relating to vehicles and entertainment expenses. This position is classified at level 4 under the Social, Community, Home Care, and Disability Services Industry Award 2010; equal remuneration rates apply. Salary will be negotiated on qualifications and depth of experience with 11% superannuation as per the government superannuation guarantee.
The Role
Working 4 days per week or 30.4 hours across 5 days, the position provides casework and support services to community individuals who request material assistance and emergency relief and those who would benefit from more specialised assistance.
As a Financial Case Worker, you will be at the forefront of helping individuals navigate their financial challenges and achieve self-sufficiency. We seek someone who embodies kindness, compassion, firmness, and fairness. Your primary responsibilities will include:
- Listening Actively: Engage with clients to understand their unique financial situations, ensuring you capture all necessary details to create effective case plans.
- Creating Actionable Plans: Translate client information into clear, actionable plans that address their specific financial needs and goals.
- Providing Support: Offer guidance and support without taking over, empowering clients to take control of their financial futures.
- Fostering Growth: Encourage clients to grow and improve their financial literacy and decision-making skills, promoting self-determination and independence.
Key Qualities We Are Looking For
- Compassionate: You understand and empathise with the struggles clients face, providing a non-judgmental and supportive environment.
- Firm and Fair: You can set boundaries and provide clear guidance, ensuring that clients are held accountable and treated with respect and fairness.
- Effective Listener: You have excellent listening skills, allowing you to fully understand clients' needs and concerns.
- Supportive Guide: You are committed to helping clients achieve their goals without taking over, fostering their growth and independence.
- Culturally Safe: You understand the specific needs and requirements of First Nations People.
Qualifications
- Diploma level or above in Community Services Work / Case Management or similar with previous experience in working with practices of casework framework within a social and community service operation in a rural/remote setting.
- Hands-on work experience in social, human, and community services.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- A compassionate, patient, and non-judgmental attitude.
If you would like to speak with someone about the role, please call Kim Giese at 4082 1400 or apply now.
