Fleet Allocator

Location
Sydney, New South Wales
Category
Office Support
Salary
$ AUD - $ AUD Hourly
Posted
29-Jan-2024
Work type
Contract
Contact
Ashish Bhetwal
Reference
BH-151067-2
Are you looking for an exciting opportunity to work in a dynamic and complex rail service delivery environment? Do you have experience in supply chain management, customer service, and stakeholder engagement? If so, we have the perfect role for you!
Chandler Macleod is one of Australia’s largest providers of human resources solutions, with over 40 years of experience in connecting leading-edge projects and employers with outstanding business professionals. We are currently seeking a Service Delivery Controller for our client, a leading rail operator, on a
contract basis for 3-6 months with potential extension.
As a Service Delivery Controller, you will be responsible for coordinating services in real time and within the live run/service delivery horizon. You will ensure communication to key stakeholders in supply chain (e.g. Network Providers, customers, port operations, maintenance providers, Train Crew) to ensure that trains run to schedule and accurate and timely information is provided to all relevant parties relating to train running. You will also monitor performance to manage variation and get back on plan (based on geographic region).
To be successful in this role, you will have:
Good understanding of local geographic conditions, eg customers, network, load points/outs
Supply chain experience
Ability to work effectively with ambiguity, variation & dynamic change
Relevant tertiary or vocational qualifications or similar desirable
Relevant demonstrated experience in service delivery environment, and customer focussed operations
Understanding complex rail operations desirable
Experience in short term labour and or asset planning and rostering or similar desirable
Exposure to safety and or customer management systems
Understanding systems to determine root cause
Knowledge of risk management, safety systems and legislative requirements for rail haulage
Demonstrated stakeholder engagement and communication skills to negotiate, influence and resolve conflict within a dynamic and complex environment
Ability to work autonomously under broad direction and direct own work to meet tight deadlines and manage competing priorities
Strong analytical and problem-solving skills
This is a contract position
based in North Sydney, with onsite work required. You will work on a
12 hours rotating roster, 6 AM – 6 PM, with overtime paid as per award. Prior experience in supply chain is ideal.
If you feel you are a suitable candidate for this role, please submit your application Alternatively, you can email ashish.bhetwal@chandlermacleod.com for further discussion.
Don’t miss this opportunity to join a leading rail operator and unleash your potential with Chandler Macleod!