Food & Beverage Manager | The Wildlife Retreat - Taronga Zoo

The Venue

Taronga Zoo welcomes millions of visitors from all over the world every year. This famous destination in Mosman, Sydney hosts spectacular events and amazing dining experiences.

The Trippas White Group has a proud history of providing boutique and exceptional hospitality services to guests, and we are looking for a skilled and enthusiastic Food and Beverage Manager, The Wildlife Retreat, to join our expanding team.

The Company

Trippas White Group is a leader in the hospitality industry, managing a diverse portfolio of iconic restaurants, cafés, and event spaces across Australia. Our premium venues include Sydney Opera House, National Gallery of Australia, Centennial Homestead, Botanic House, Terrace on the Domain, Reign, ESQ, Infinity, Bar 83, The Australian War Memorial, Mary Mae's - Brisbane Powerhouse and many more! Additionally, Trippas White Group provides premium hospitality services to prestigious national networks of airline lounges and to the education and corporate sectors.

The Role

Reporting to the General Manager of Operations, your primary focus is to drive continuous improvement in all measures of performance of the Food & Beverage operations with particular emphasis on innovation, reputation enhancement, quality of product and service, and profitability. Particular attention will be on the operations of our premium dining offering, Me-Gal.

The Food and Beverage Manager will be a visible leader and promoter of change. By maintaining awareness of industry trends, consumer tastes and new business opportunities, and will build a culture of excellence in all facets of the department, the Food and Beverage Manager will provide consistent leadership and guidance to team members while ensuring operational requirements are maintained and exceeded.

To ensure your success in this role, you will have:

• A minimum 4 years' experience in a similar hands-on managerial roles in fine dining restaurants or 5-star Hotels
• A background in high-volume venues with excellent service
• Experience with staff recruitment, training, and ongoing development
• Capable and comfortable with making decisions in real-time
• Experience in stock management, ordering, and supplier engagement
• An outgoing and fun management style
• A hands-on approach and a professional investment in the performance of the business
• Initiative and motivation to build sales and marketing to grow revenue via the attraction of new business
• Sound understanding of COGS, labour costs, inventory, purchase orders and invoicing
• Excellent knowledge of produce and beverages
• Exceptional customer service and communication skills
• High standard of grooming and presentation

Key Responsibilities:

• Maximise profitability and achieve F&B sales budgets.
• Ensure quality and ongoing training is implemented within all departments.
• Daily review & adaption of rosters to reflect business levels.
• Assisting the venues to ensure reservation and customer spend maximisation.
• Providing very hands-on leadership and mentoring of the hospitality team and foster a culture of excellence and teamwork.
• Hold regular communication meetings with all Food & Beverage staff.
• Collaborate with the outlet and marketing teams to develop a calendar of events for each outlet that drives customer visitation and satisfaction.
• Cultivate relationships with guests, wine club members, local businesses, and industry partners to enhance brand loyalty and drive sales.
• Ensure compliance with all licensing, safety, and regulatory requirements.

Benefits:  

• Ongoing internal training and opportunities to obtain nationally recognised qualifications
• Access to generous discount across our iconic Australian venues and business partner!
• Sponsorship may be eligible for the right candidate
• Parental leave scheme for those eligible

Apply

Please also follow the link and fill out the questions on our careers page!