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SalaryAre you an experienced Freight & Customer Service Coordinator? This is an opportunity to join a great team within a national transport company located in Forrestfield. This role is a permanent position to start immediately working Monday to Friday, 07:00am to 15:00pm with opportunity for weekend work on occasion.
On Offer is:
The role:
- Liaising with customers regarding incoming, outgoing consignments and general Customer Service enquiries.
- Ensuring that all freight that requires a booking time slot for delivery is booked in time to align with customer requirements
- Monitoring and enforcing systems use, with compliance and accuracy.
- Ensure Effective communications with Customers & senior management at all levels.
- Reporting and notification of discrepancies to on time delivery of goods.
- Complete KPI's for designated clients and process in a timely manner
- Provide direction and assistance to operational teams & promote improvement in Customer Service.
- Proven experience within a similar role within the transport industry
- Experience using SAP is desirable
- Intermediate or Advanced with Microsoft Excel, Word and Outlook
- Police clearance is required or willing to obtain
- Strong organisational skills with the ability to multitask
- High attention to detail and accuracy.
- The opportunity for personal growth and development within an established and successful business.
- Full time hours with flexibility on offer
- Opportunity for overtime
- Free Onsite Parking
- Immediate start
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
administration, Customer Service, transport and logistics, Data Entry, SAP
Education
Secondary School/High School
