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Form of workTo assist with providing Operations Support in the coordination and Management of all BULK Shipments. The incumbent shall be a key member of operations team. This is a customer focused role with a winning mind set.
Key Accountabilities
- Booking and securing space for available locations.
- Liaising with internal required department/teams to ensure full utilisation of group space allocation
- Providing assistance to the Sales team with pricing, costing and procurement.
- Ensuring all orders and space allocation are actioned in a timely manner comma this involves liaising with internal department or teams to ensure full utilisation of available space.
- Utilising cost breaks to match customer requirements to linear rates and also assisting in keeping cost breaks accurate for Operations and Sales
- Maintaining detailed knowledge of the company's products or services
- Ensuring that all booking files / orders are created ocular accurately and in a timely manner for each file before handing over to operations staff
- Ensure financial file accuracy in that all information correspondence with the sales quote before processing for approval
- Ensuring that your workstations is kept clean and remains a workable space in line with WHS regulations and standards
- ensuring that all required activities accurately up-to-date and maintained i.e. JFH operating system, FLOW, and all other daily required adhoc tasks
- all other adhoc general duties as per the required position requirements
- Industry Knowledge & experience of the Bulk Liquid Market and Chemical industry
- Minimum two (2) years previous experience in Shipping/International freight forwarding industry & similar roles
- Be result driven and be able to demonstrate strong communication and administration skills with a high degree of attention to detail and a professional work ethic.
- Values a diverse and inclusive work environment
- Ability to work in a fast-paced and deadline-driven environment
- Tertiary qualification or similar experience
- Fluent in English language
- Customer Service focus
- Ability to multi-task, prioritise and manage time effectively
- Given the autonomous nature of this role, you're comfortable working independently
- Strong skills in Microsoft Office (Word, Excel and Outlook)
- Customer Service centric focus
- Teamwork, positive and can-do attitude
- Organisational skills
- Negotiating skills
- Excellent Communication Skills
- Able to build relationships at all levels
A police check and a medical may be required.
