Front Desk Co-Ordinator

Experienced Front Desk Co-Ordinator:-

Role:-

We are looking for an EXPERIENCED Dental Receptionist to coordinate all aspects of Front Desk operations.  

Are you a highly motivated, positive and enthusiastic individual with an interest in quality customer service

The position is casual position 2-4  days per week, with flexibility to be able work extra shifts at short notice and some evenings and Saturday mornings. 

This opportunity is ideal for a experienced Dental professional, confident and well-presented person who:

• Enjoys Front Desk duties and takes pride in providing an exceptional level of service and patient care. 
• Has effective skills in communication and organisation.
• Ability to build rapport with patients in a cheerful, lighthearted manner.
• Displays a high level of computer literacy.
• Has an understanding of dental procedures for scheduling appointments.
• Has knowledge of Exact dental software management system would be an advantage. 

The successful candidate must have the following skills and responsibilities: - 

• Serve as the first point of contact for our patients, providing a warm and welcoming experience.
• Patient management - assisting patients, answering all phone enquires, making and confirming appointments & recall management.
• Checking, processing and managing patient accounts.
• Administration, including responding to emails and sending out correspondence.
• Maintenance of the patient database
• Processing payments using EFTPOS & Hicaps and Daily reconciliation.   
• Collaborate with our dental team to ensure seamless patient care and service.
• The ability to multitask in a very busy environment with good time management skills.
• Demonstrate a high degree of attention to detail.
• Great attitude towards teamwork
• Proven track record of punctuality and reliability
• A willingness to learn & develop.

What We're Looking For:

• Minimum 2 years of experience in the dental industry.
• Highly personable individual with a positive attitude and strong commitment to teamwork.
• Excellent communication and organizational skills.
• Proficiency in Exact dental software (preferably) and office technology. 

Although the position is primarily reception, all staff at the practice are trained to complete sterilisation duties. Therefore, there may be times where the candidate will be asked to spend some time in the sterilisation room.

If this sounds like a great position for you and would like to join Riverdental  please email your CV with cover letter to: 

***************@riverdental.com.au 

If you need more information, please call 5482 5454 and ask for Cathy. 

Application close Saturday 3rd February, 2024