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Form of workAbout us
Master Dry Cleaners is an industry leader in the dry cleaning and laundry sector. We have provided high quality, innovative and trusted services to our customers for over 75 years.
Qualifications & experience
The ideal candidate will have:
- Highly developed Customer Service skills (essential)
- Experience in leading, developing and rostering your own Customer Service team.
- A capacity to learn and optimise the power of internal POS and computer operating systems.
- Sound computer literacy skills.
- Curiosity to develop new skills
- Experience in a production environment and/or a knowledge of textiles will be an advantage.
Tasks & responsibilities
- Responsible for overseeing all Front of House and Customer Service matters.
- Leading Customer Service teams to ensure all orders are detailed, prepared and executed correctly.
- Will work closely with Delivery Driver and will lead Customer Service team toward delivering all incoming and outgoing delivery orders accurately.
- Maintenance of delivery manifest and customer profile information.
- Will maintain rosters and employee scheduling.
- Provide leading support to Store Manager in overall operations.
Benefits
- Access to company vehicle.
