Company DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The roleCrown is the ultimate destination for luxury, with our three established brands
Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests.We're seeking enthusiastic and dedicated individuals to join the
Crown TowersFront Office team.In this role, you'll provide joyful experiences through your genuine care for guests. As well as:
- Providing a personalised, seamless experience for our guests
- Providing efficient check in and check out services for our guests
- Having an in depth knowledge of our hotels and facilities
- A strong attention to detail for the smooth operation of the hotel front desk
About youYou'll bring the following:
- Exceptional customer service skills
- Experience in front desk or reservations in a premium hotel
- Knowledge of a hotel property management system, preferably OPERA
Additional InformationThis role requires:- Ability to work a 24/7 rotational roster including weekends and overnight shifts
- Exceptional multi-tasking skills and the ability to work under pressure
- A strong focus on team work and collaboration
What you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit .Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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