AddressWe are a family, locally owned and managed dental practice. Our dental team are innovative, friendly and energetic and they make us who we are.
About the Role
We are looking for a Front Office coordinator/ head dental assistant to join our amazing practice.
This role would be perfect for a dental assistant, head dental nurse or receptionist that is looking for a leadership role within a dental clinic.
Our Front office coordinator/ head dental assistant will be given room and scope to grow and have significant input into the growth of our practice, you will be working closely with our area manager. You will play a crucial role in providing outstanding customer service to our patients and the Smile time Family dental team.
This role involves many responsibilities, patient management, staff training, performance evaluation, compliance and fostering a positive work culture.
Key Responsibilities
- Lead, train, and develop the clinic operations
- Excel in dental administration duties and provide exceptional customer service
- Assist in recruiting, induction and training staff, ensuring alignment with job requirements and expectations
- Address day-to-day challenges and escalate when necessary
- Work in conjunction with the area manager
- The ability to multitask multiple priorities at once
- Ability to handle high volume inbound and outbound calls
- Have a high attention to detail
- An ability to maintain strict confidentiality regarding all patient and practice matters
- maintaining stock levels
- be able to assist the dentist when needed
- be able to complete sterilization tasks
Selection Criteria
- Minium 2 years' experience in a dental role
- Minimum of 1 years' experience in Front Office (D4W experience would be an advantage)
- Previous dental practice experience (Highly Regarded)
Benefits to You
- Monday to Friday (Weekends Off)
- Career advancement for the right candidate
