This is a career opportunity at the Sheraton Grand Mirage Resort Port, part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,500 properties, and 30 brands in more than 110 countries across the globe.
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort has 295 guest rooms, suites and villas.
Must have permanent Working Rights in Australia - this is not a Sponsorship role.
Coordinate Front Office operations during shift and ensure adherence to all Standards and Procedures.To notify and assist in investigations in all matters pertaining to safety and securityAct as Emergency Response Team Leader. In the absence of the Engineering Manager, assume the role as the ERT coordinator.Undertake Hotel Inspections noting any quality improvements and safety and security hazardsAccurate and detailed completion of the Duty Manager’s log for each shift, and the timely dissemination of information throughout the entire Hotel operation. Liaise with Housekeeping Department to ensure adequate rooms are available for arrivalsEnsure RSA is being enforced in all venues and provide assistance to Food & Beverage associates activitiesAttend all pre-con meetings for groups and check on all functions and conferencesEnsure Guest Service agents have correctly prepared for arrivals.Assist Front Office Manager with Staff Recruitment and Interviewing Professional Experience & Certificates:
24 months in a similar role - Hotel or ResortStrong guest experience focus and professionalismQueensland Responsible Service of Alcohol (essential) Exclusive staff discounts on food and beverage and accommodation for you, family, friends Free parking, uniforms provided, team engagement and eventsGrow, develop, and progress with training programs and strategic developmentExciting career opportunities within the Marriott International groupEnjoy flexible working hours, and paid leave during your birthday monthGenuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program Must have permanent Working Rights in Australia - this is not a Sponsorship role.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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