At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Be the connecter and facilitator of collective power and supervise the Front Office team, supporting them with general operational tasksBe an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations Assist guests arriving and departing the hotel through the check in and departure processHandle general enquiries, creating meaningful guest experiences that are tailored to the guests requirementsBuild and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookingsTake guest reservations and perform cash handling & credit card responsibilitiesOversee service standards whilst identifying and implementing improvement initiativesBe a confident and welcoming supervisor, creating a community that empowers your team to grow and reach their potential Plan and execute team building activities for your team as together we are better.Experience with OPERA property management system or similarRelevant experience in a similar supervisory roleWorking rights in AustraliaEnthusiastic to escalate your careerSelf-motivated, driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeExclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!